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- Tasks: Deliver exceptional customer service and support catering operations at the Design Museum.
- Company: Join a leading contemporary design museum with a vibrant atmosphere.
- Benefits: Enjoy free meals, a pension scheme, and career growth opportunities.
- Why this job: Be part of a friendly team and make a real impact on visitor experiences.
- Qualifications: Passion for service, teamwork, and ideally barista or cocktail experience.
- Other info: Flexible hours with potential for up to 40 hours per week.
The predicted salary is between 10 - 14 £ per hour.
£13.85 per hour
Zero-hour contract, with the potential of working up to 40 hours per week.
7 day a week operation, weekend and evening work is required.
We are on the lookout for enthusiastic Front of House Staff to join our fantastic, busy catering team at the Design Museum on a flexible, casual basis. As a member of the front of house team, you will be part of a hard-working, friendly group who all have the same goal - to deliver exceptional customer service to our visitors.
Successful Front of House Staff are responsible for a variety of tasks, including:
- Basic food production & preparation
- Customer service
- Supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations
- Welcoming guests
- Serving food & drinks
- Operating the till system
- Serving coffees and cocktails
- Supporting with evening events
In return, you’ll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile. Apply today to join our team!
Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work evenings and weekends. This is a casual zero-hours role, so hours will vary depending on the needs of the business, on a weekly basis.
Our ideal Front of House Staff will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Have a safety-first mindset
- Ideally have experience working as a Barista and with cocktails due to the type of events hosted at the venue
We ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Front of House Staff - the Design Museum employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Staff - the Design Museum
✨Tip Number 1
Get to know the Design Museum! Familiarise yourself with their exhibitions and events. This way, when you chat with the hiring team, you can show off your enthusiasm and knowledge about the place.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or serve customers with a smile. Role-playing with friends can help you feel more confident during the interview.
✨Tip Number 3
Be flexible and ready to adapt! Since this is a zero-hour contract, showing that you're willing to work evenings and weekends will make you stand out. Let them know you’re all in for the team!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic catering team at the Design Museum.
We think you need these skills to ace Front of House Staff - the Design Museum
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you’re excited about the role and ready to bring a smile to our visitors' faces.
Tailor Your Application: Make sure to customise your application to highlight relevant experience, especially if you've worked in hospitality or have barista skills. We love seeing how your background fits with what we do at the Design Museum!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us get a quick sense of who you are!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Compass Group UK
✨Know the Venue
Before your interview, take some time to research the Design Museum. Familiarise yourself with its exhibitions, events, and overall mission. This will not only show your enthusiasm but also help you answer questions about why you want to work there.
✨Showcase Your Customer Service Skills
As Front of House Staff, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for delivering outstanding service, which is exactly what they’re looking for.
✨Be Ready for Practical Questions
Expect questions that assess your ability to handle pressure and multitask, especially during busy periods. Think of scenarios where you successfully managed multiple tasks or resolved conflicts, as this will highlight your capability to thrive in a fast-paced environment.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Since you'll be working in a catering environment, aim for a polished yet comfortable look that reflects the professionalism expected at the Design Museum.
