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- Tasks: Lead and support events, ensuring smooth operations and excellent customer experiences.
- Company: Join a dynamic team at Bristol's top venues with a focus on creativity and collaboration.
- Benefits: Enjoy free meals, discounts, wellness classes, and career development opportunities.
- Other info: Minimum guaranteed hours of 10 per week with opportunities for growth.
- Why this job: Be part of exciting events and develop your leadership skills in a vibrant environment.
- Qualifications: Confident, detail-oriented, and able to work flexibly under pressure.
The predicted salary is between 13700 - 13800 £ per year.
We are looking for talented and dedicated Events Team Leaders to join our events team across our Bristol venues. This role is key to supporting the delivery of a wide range of events across our core sites, ensuring smooth operations and excellent customer and client experience. Flexibility is essential for this role, as events take place across evenings, weekends and varying shift patterns.
Place of Work: M Shed, Bristol Museum and Art Gallery, City Hall and Create
Key Responsibilities:
- Support the delivery of events across the four Bristol City Council Core Venues
- Provide hands on operational support for live events
- Act as a point of contact for clients before, during and after events
- Lead, support and supervise a small team of Customer Service Assistants
- Coordinate and oversee event set up, live event operations and breakdown
- Support and contribute to team meetings and event briefings
- Ensure high standards of customer service are delivered at all times
- Support retail and bar operations when required
- Follow all health and safety, food safety and venue procedures
- Work flexibly including evenings and weekends to meet business needs
Pay and Contract:
- Hourly rate of £13.21
- Minimum Guaranteed Hours contract of 10 hours per week
The Ideal Candidate:
- Confident and professional when dealing with customers and clients
- Able to demonstrate leadership skills and support team members effectively
- Strong attention to detail and ability to work well under pressure
- Keen to learn and develop into the next role within events or hospitality
- Basic computer literacy including email, Word and Excel
- Flexible and able to work evenings, weekends and varied shifts as required
Benefits:
- Free meals
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About us: Part of Compass Group UK
Events Team Leader employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Team Leader
✨Tip Number 1
Network like a pro! Reach out to people in the events industry, attend local meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience in event management, create a portfolio showcasing your past events. Bring it along to interviews or share it online to give employers a taste of what you can do.
✨Tip Number 3
Be flexible and ready to adapt! Since events can pop up at any time, let potential employers know you’re available for varied shifts, including evenings and weekends. This shows you’re committed and ready to jump in when needed.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It’s a great way to stand out and show your enthusiasm for the role.
We think you need these skills to ace Events Team Leader
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let your enthusiasm for events shine through! We want to see that you’re genuinely excited about the role and ready to bring your energy to our team.
Tailor Your Experience: Make sure to highlight any relevant experience you have in event management or customer service. We love seeing how your skills align with what we do, so don’t hold back on showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and gets straight to the heart of why you’d be a great fit for us.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Compass Group UK
✨Know Your Venues
Familiarise yourself with the four Bristol City Council Core Venues mentioned in the job description. Understand their unique features and what types of events they host. This will show your enthusiasm and preparedness during the interview.
✨Demonstrate Leadership Skills
Be ready to share examples of how you've led a team or supported colleagues in previous roles. Highlight your ability to motivate others and manage stress during busy events, as this is crucial for the Events Team Leader position.
✨Customer Service Focus
Prepare to discuss your approach to delivering excellent customer service. Think of specific instances where you went above and beyond for clients or customers, as this role requires a strong commitment to client satisfaction.
✨Flexibility is Key
Since the role involves working evenings and weekends, be honest about your availability. Show that you're adaptable and willing to work varied shifts, which will demonstrate your commitment to the role and the team.