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For Companies At a Glance
- Tasks: Lead the planning and coordination of exciting events, from weddings to conferences.
- Company: Join a dynamic team at Beaulieu National Motor Museum, part of Compass Group UK&I.
- Benefits: Enjoy free meals, discounts, wellness classes, and a contributory pension scheme.
- Other info: Be part of a diverse team that values your unique talents and growth.
- Why this job: Make unforgettable memories for clients while developing your event planning skills.
- Qualifications: Experience in event planning and excellent communication skills are essential.
The predicted salary is between 22700 - 30280 ÂŁ per year.
Overview
Job Title: Event Planner
Location: Beaulieu National Motor Museum
Salary: ÂŁ27,000 per annum
Contract: Full-Time, Permanent
As an Event Planner you will take the lead in coordinating all aspects of conference, event and wedding bookings for the venue, for both external and internal customers. The role will include conducting show rounds to support conversion through to meeting customers to establish final details whilst ensuring every customer receives a high standard of service from start to finish. Proactively upselling and always aiming to exceed customer needs and expectations. Responsible for ensuring all event orders and supporting documents are detailed and accurately produced before handing over to the operations team as well as ensuring that invoices are raised, and payments received in line with company payment terms. You will be proactive in gaining and responding to customer feedback and developing the C&E offer to generate new business. Consistent in ensuring the highest standards of accurate and timely customer, client and management information is available. You will work closely with the Sales Manager and General Manager to ensure venue sales targets are achieved and that customer satisfaction is consistently exceeded.
Responsibilities
- Conducting reactive sales activities including responding to voice and email enquiries from initial to final details for events.
- Co-ordinating events across all market segments for both external and internal customers.
- Utilising CRM system (delphi) during the planning phase to ensure all details are always recorded and reflective of customers requirements
- Producing accurate and detailed event orders. Handing over and liaising with operations team for successful delivery of event; leading weekly BEO meeting
- Achieving agreed performance and upselling sales targets
- Conducting venue showrounds and post contract planning meetings (face to face and TEAMS)
- Ensuring all sales revenue is accurately recorded in Delphi and post event sales are updated
- Attending weekly sales forecast calls and sales review meetings, when required
- Responsible for generating and sending accurate full pre-payment invoices to the customer. Following correct procedures to ensure all invoices are paid within agreed timescales.
- Conducting post-event calls to obtain feedback and optimise repeat business opportunities. Ensuring feedback is acted upon to ensure continuous improvements
- Sharing new and repeat business leads with Sales Manager
- Liaising with the client onsite teams to ensure a harmonised approach
- Attending venue showcase events and FAM Trips, as required
- Supporting innovative campaigns for the sales and marketing plan
- Always being aware of sales activity/initiatives of our competitors
- Maintaining accurate, up-to-date reports and information
- Maintaining the Delphi FDC booking system compliance benchmark and other key metrics
- Building and maintaining working relationships with local event partners
- Supporting with creation of new packages and enhancements to develop the venues C&E offering
- Administration duties as requested, and ad hoc tasks as required.
- Demonstrating a “can do” approach
- Coordination of all Conference and Event bookings including weddings
- Contribution to the achievement of the C&E sales budget
- Reactive sales activities for the venue including internal client bookings
- Ensuring all invoices are generated, distributed and paid in line with T&Cs
- Accurate sales reports/forecasts and achievement of venue performance standards
- To perform ad hoc tasks to ensure the success of C&E business at the venue
The Ideal Candidate
- Have experience in event coordination/planning
- Have excellent communication and customer service skills
- Demonstrate a thorough approach to work and show great attention to detail
- Be able to establish positive working relationships and communicate effectively
- Be able to develop partnerships with industry contacts
- Show initiative, drive and ambition to deliver and be a confident decision maker
- Self-motivated and ability to maintain focus in the achievement of sales targets and customer satisfaction measures
- Good understanding of database management and be competent in Microsoft
- Be an effective team player
- Previous experience within hospitality sales & event planning
- Experienced in achieving KPIs
- Good understanding and working knowledge of CRM systems (ideally salesforce delphi) & Microsoft 365
- Excellent communication skills
Benefits
- Free meals
- Onsite free car parking
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\’s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/0809/64305001/52363244/WJ #RA Venues
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Event Planner employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Planner
✨Tip Number 1
Get your networking game on! Attend industry events, connect with fellow event planners, and don’t be shy about reaching out to potential clients. Building relationships can lead to opportunities that aren’t even advertised.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events, including photos and testimonials. This will give potential employers a taste of what you can bring to the table and help you stand out from the crowd.
✨Tip Number 3
Be proactive! Follow up on applications and express your enthusiasm for the role. A quick email or call can show that you’re genuinely interested and ready to take the lead in making things happen.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our team and contribute to our success!
We think you need these skills to ace Event Planner
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Event Planner role. Highlight your event coordination experience and how it aligns with our needs at StudySmarter. We want to see how you can bring your unique flair to our team!
Show Off Your Skills: Don’t hold back on showcasing your communication and customer service skills. Use specific examples from your past experiences that demonstrate your ability to exceed customer expectations. We love a good story that shows how you’ve made a difference!
Be Detail-Oriented: Attention to detail is key in event planning. Ensure your application is free from typos and clearly structured. We appreciate candidates who take the time to present their information neatly, as it reflects the care you’ll put into your work with us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Compass Group UK
✨Know Your Events Inside Out
Before the interview, make sure you research the types of events the venue hosts. Familiarise yourself with their past events and think about how you can contribute to their success. This shows your genuine interest and helps you stand out.
✨Showcase Your Customer Service Skills
Prepare examples of how you've gone above and beyond for customers in previous roles. Highlight your communication skills and ability to build relationships, as these are crucial for an Event Planner. Be ready to discuss how you handle feedback and ensure customer satisfaction.
✨Demonstrate Your Organisational Skills
Bring along a portfolio or examples of your previous event planning work. Discuss how you manage multiple tasks and deadlines, and be prepared to explain your process for ensuring every detail is covered. This will show that you're detail-oriented and proactive.
✨Be Ready to Upsell
Think about ways you could upsell services or packages during the interview. Prepare some ideas on how to enhance the customer experience and increase revenue for the venue. This demonstrates your understanding of the role and your ambition to exceed sales targets.