At a Glance
- Tasks: Keep public areas clean, assist staff, and handle customer requests.
- Company: Join Chartwells, a leader in the hospitality industry with a focus on people.
- Benefits: Flexible hours, competitive pay, and opportunities for career growth.
- Other info: Diverse and inclusive workplace that values individuality and growth.
- Why this job: Make a difference in customer experiences while developing your skills.
- Qualifications: Great communication skills and a passion for customer care.
The predicted salary is between 10 - 12 € per hour.
We're currently recruiting a dedicated Porter - Zero Hours to help ensure the smooth running of operations at Chartwells on a permanent casual basis, contracted to 0 hours per week. As a Porter - Zero Hours, you will use your skills to maintain a high standard of customer care and cleanliness. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here's what you need to know before applying:
- Assisting in keeping the lobby and other public areas clean and tidy
- Helping housekeeping, restaurant and banqueting staff to set up rooms or move furniture
- Handling certain reception duties, such as booking theatre tickets or making restaurant reservations
- Responding to customer requests where required
- Running errands
- Ensuring the safety of customers by, for instance, placing and removing signage that indicates wet floors or paints
Our ideal Porter - Zero Hours will:
- Be adaptable and easily embrace changing priorities
- Be a brilliant communicator and easily build relationships
- Have experience delivering high quality customer care
- Take initiative and make decisions that are right for our customers
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Porter in Egham employer: Compass Group UK
Chartwells is an exceptional employer that prioritises the growth and well-being of its employees, offering a dynamic work environment where individuality is celebrated. As a Porter - Zero Hours, you will enjoy flexible working arrangements, competitive pay, and numerous opportunities for professional development within one of the UK's largest companies. Join us to be part of a team that values diversity and empowers you to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land Porter in Egham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chartwells' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice your communication skills! As a Porter, you'll need to build relationships and respond to customer requests. Try role-playing common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Be ready to showcase your adaptability! During the interview, share examples of how you've successfully handled changing priorities in the past. This will demonstrate that you can thrive in a dynamic environment like Chartwells.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Porter in Egham
Some tips for your application 🫡
Show Your Customer Care Skills:When you're writing your application, make sure to highlight any experience you have in delivering top-notch customer service. We love candidates who can demonstrate their ability to connect with people and respond to their needs.
Be Adaptable:Since the role requires you to embrace changing priorities, share examples of how you've successfully adapted in previous jobs. We want to see that you can handle whatever comes your way with a positive attitude!
Keep It Clean and Tidy:As a Porter, cleanliness is key! Mention any relevant experience you have in maintaining high standards of cleanliness in your application. This shows us you're ready to keep our spaces looking great.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you'll be one step closer to joining our fantastic team at Chartwells!
How to prepare for a job interview at Compass Group UK
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Porter at Chartwells. Familiarise yourself with tasks like maintaining cleanliness and assisting staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Care Skills
Since delivering high-quality customer care is crucial, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to showcase your ability to connect with people.
✨Be Adaptable and Ready for Anything
The job requires someone who can embrace changing priorities. Prepare to discuss how you've successfully handled unexpected situations in previous roles. This will show that you're flexible and can thrive under pressure.
✨Demonstrate Your Reliability
Exceptional timekeeping and reliability are key traits for this position. Bring up instances where you've consistently met deadlines or been dependable in your previous jobs. This will reassure them that you’re someone they can count on.
