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- Tasks: Empower colleagues to deliver exceptional service and optimise operational efficiency.
- Company: Join Compass Group, a leader in the food and support services industry.
- Benefits: Enjoy a comprehensive benefits package including discounts, wellness classes, and career development.
- Why this job: Make a real impact by enhancing employee engagement and service quality across the UK&I.
- Qualifications: Strong communication skills and experience in workforce management or HR.
- Other info: Diverse and inclusive culture that values your unique talents and promotes career growth.
The predicted salary is between 36000 - 60000 £ per year.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
What the role is about… As a pivotal member of our team, you will play a central role in empowering our colleagues to provide exceptional service to our clients and customers across an extensive network of sites throughout the UK&I. Working under the guidance of the Head of Workforce Management Operations and Compliance Manager and maintaining a collaborative connection with the Sector Business HR teams, you, as the Workforce Management Business Partner (WFMBP), will assume a crucial responsibility in supporting your sector's journey towards adopting, seamlessly mobilising, and effectively visualising the substantial financial benefits derived from the OurTime System.
This role places you at the core of optimising operational efficiency, enhancing employee engagement, and ultimately elevating our service quality. Your efforts will enable us to not only meet but exceed the expectations of our clients and customers, as we continue to evolve and refine our processes and strategies in the dynamic landscape of the UK&I business environment.
Some key areas of focus:
- Conduct on-site visits to various business locations.
- Managing all incoming issues via the online portal and all other recognised forms of communication.
- Facilitate the smooth mobilisation process within the sector and provide broader support across the UK.
- Address overpayments resulting from WFM misuse or lack of understanding.
- Provide support for business reviews related to WFM for the Senior Leadership Team.
- Work with cross-functional teams to ensure issues are accurately identified and resolved.
- Identify and escalate any risks and issues where appropriate.
- Cross training/knowledge share across the in-house System Administration function.
- Offer assistance and expertise for the UK&I WFM Clinic.
- Take a lead role in promoting the adoption of the OurTime system.
- Ensure effective controls over lieu payments.
- Perform ad hoc reviews, amendments, and training for timesheets.
- Deliver updates on WFM activity to the respective sector.
- Conduct User Acceptance Testing (UAT) for new upgrades and functionalities in OurTime.
- Analyse and review sector trends and issues.
- Provide training on new functionalities to the sector.
- Support the documentation of productivity time through motion studies.
- Share new tasks and requirements with the productivity team to update labour demand.
- Collaborate with the sales team to align labour in tender pitches with UK labour demand, considering TUPE (Transfer of Undertakings (Protection of Employment) Regulations) requirements.
- Project work including mobilisation on the WFM solution to new contract & sites as well as Compliance & improving Manager and colleague’s HR Platform experience.
- Perform necessary WFM audit reviews and support UK profit protection teams as necessary.
- Facilitate the smooth mobilisation of all HR platforms & WFM compliance process within the new acquisitions within Foodbuy includes OurTime, Lone Worker, Hire Hub, PeopleWorks & WorkJam.
*The above is not a limited list
Workforce Management Business Partner in Dublin employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workforce Management Business Partner in Dublin
✨Tip Number 1
Network like a pro! Reach out to current employees at Compass Group through LinkedIn or industry events. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the OurTime system and its impact on workforce management. Show us you’re keen and ready to hit the ground running!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to let us know what makes you tick!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be one step closer to joining our amazing team at Compass.
We think you need these skills to ace Workforce Management Business Partner in Dublin
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Workforce Management Business Partner role. Highlight relevant experience and skills that align with the job description, especially around operational efficiency and employee engagement.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your understanding of the OurTime system and its benefits.
Showcase Your Team Spirit: Since collaboration is key in this role, make sure to include examples of how you've worked effectively in teams. We love seeing candidates who can demonstrate their ability to connect with others and drive results together!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves, and you’ll be one step closer to joining our fantastic team!
How to prepare for a job interview at Compass Group UK
✨Know the Company Inside Out
Before your interview, take some time to research Compass Group UK&I. Understand their values, mission, and the specifics of the Workforce Management Business Partner role. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and ability to handle real-life situations. Think about past experiences where you've successfully managed issues or improved processes, especially in workforce management. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your Collaborative Spirit
Since this role involves working closely with cross-functional teams, be ready to discuss how you’ve collaborated with others in previous roles. Highlight specific examples where your teamwork led to successful outcomes, particularly in enhancing operational efficiency or employee engagement.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they currently face in workforce management, or how success is measured in this role. This shows that you’re not just interested in the job, but also in contributing positively to the team.
