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- Tasks: Lead and inspire teams to deliver exceptional customer service across two retail sites.
- Company: Join a dynamic team at Compass Group UK&I, focused on great food and customer experiences.
- Benefits: Enjoy discounts, wellness classes, career growth opportunities, and a comprehensive benefits package.
- Why this job: Make a real impact in a growing business while developing your leadership skills.
- Qualifications: Management experience in retail or hospitality and strong communication skills.
- Other info: Be part of a diverse culture that values individuality and personal development.
The predicted salary is between 36000 - 60000 £ per year.
We’re looking for an experienced Dual Site Retail Manager with a passion for great food and outstanding customer service to lead Retail across two sites in Lydd & Folkestone. In this role, you’ll take ownership of day‑to‑day performance, inspire teams across both locations, and ensure smooth, efficient operations while delivering exceptional customer experiences. You’ll be part of a business that values individuality, invests in development, and rewards people who go beyond the plate.
What You’ll Do
- Lead and motivate teams to deliver consistently high standards of service
- Oversee daily operations across two sites, including stock control, labour and budgets
- Track KPIs and performance targets, working closely with your Line Manager
- Drive sales by introducing new service concepts and retail ideas
- Act as a brand ambassador, building strong relationships with customers and stakeholders
- Train, develop and support teams, leading by example
- Ensure full compliance with Health & Safety and food safety standards
What We’re Looking For
- Management experience in retail, catering or hospitality
- Proven ability to manage teams and multiple priorities
- Strong commercial and financial awareness
- Confident communicator with excellent organisational skills
- Ambitious, motivated and keen to develop within a growing business
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Onsite free car parking
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength.
Dual Site Retail Manager employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dual Site Retail Manager
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Compass Group UK&I and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led teams or improved service standards. Being able to share these experiences will demonstrate your management skills and passion for customer service.
✨Tip Number 3
Be ready to discuss KPIs! Since you'll be overseeing performance across two sites, brush up on how you've tracked and improved KPIs in the past. This shows you're not just about managing but also about driving results.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and gives you a better chance to stand out in the crowd.
We think you need these skills to ace Dual Site Retail Manager
Some tips for your application 🫡
Show Your Passion: Let your love for great food and customer service shine through in your application. We want to see how your enthusiasm aligns with our values and the role of a Dual Site Retail Manager.
Highlight Your Experience: Make sure to showcase your management experience in retail, catering, or hospitality. We’re looking for someone who can juggle multiple priorities, so give us examples of how you've done this in the past.
Be Specific About Achievements: When discussing your previous roles, include specific achievements related to KPIs and performance targets. We love numbers, so if you’ve driven sales or improved service standards, let us know!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter.
How to prepare for a job interview at Compass Group UK
✨Know Your Sites Inside Out
Before the interview, make sure you research both Lydd and Folkestone locations. Understand their unique customer bases, challenges, and opportunities. This will show your potential employer that you're genuinely interested in the role and ready to hit the ground running.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you motivated staff or improved service standards. Being able to articulate your leadership style will demonstrate your fit for managing across two sites.
✨Be Ready to Discuss KPIs
Brush up on key performance indicators relevant to retail management. Be prepared to discuss how you've tracked and achieved targets in previous roles. This shows that you have a strong commercial awareness and can drive sales effectively.
✨Emphasise Customer Service Excellence
Since this role is all about outstanding customer service, think of examples where you've gone above and beyond for customers. Highlighting your commitment to exceptional service will resonate well with the interviewers and align with their values.
