At a Glance
- Tasks: Prepare delicious food, create attractive displays, and maintain a positive brand image.
- Company: Join Compass Group UK&I, a leader in Defence and Government services.
- Benefits: Part-time hours, career progression, and a supportive work environment.
- Other info: Flexible hours with opportunities to grow within a respected company.
- Why this job: Make a difference in Defence while developing your skills in a dynamic setting.
- Qualifications: Enthusiastic attitude, team player, and a passion for customer service.
The predicted salary is between 12 - 15 £ per hour.
We're currently recruiting a dedicated Customer Services Assistant Fm to help ensure the smooth running of the operations in Defence on a part time basis, contracted to 25 hours per week. As a Customer Services Assistant Fm, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Please note: This role is contracted to 49.2 weeks per year.
Could you bring your spark to Defence? Here's what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn't essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250 UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.
Customer Service Assistant Fm employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant Fm
✨Tip Number 1
Get to know the company! Research Defence and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these experiences during your interview to demonstrate your passion for delivering excellent service.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the company culture and even refer you for the role, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Defence team and makes it easier for us to keep track of your application.
We think you need these skills to ace Customer Service Assistant Fm
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that can-do attitude and how you can bring your spark to Defence!
Tailor Your Application: Make sure to customise your application to highlight relevant experience, especially in catering or customer service. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with StudySmarter.
How to prepare for a job interview at Compass Group UK
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Customer Services Assistant Fm. Familiarise yourself with the key tasks like food preparation, cash handling, and hygiene standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering excellent customer service, think of specific examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your passion and enthusiasm for providing top-notch service.
✨Dress the Part
Even though it’s a part-time position, first impressions matter! Dress smartly and appropriately for the interview. This shows respect for the company and the role you're applying for. Plus, it helps you feel more confident when you walk into the room.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the team you'll be working with, opportunities for progression, or how the company supports its employees. Asking insightful questions shows that you're engaged and serious about the position.