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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group UK&I, supporting military and government services with a focus on teamwork.
- Benefits: Enjoy part-time hours, opportunities for progression, and a supportive work culture.
- Why this job: Be part of a passionate team that values individuality and rewards hard work.
- Qualifications: A positive attitude and teamwork skills are essential; catering experience is a plus but not required.
- Other info: Diversity is celebrated here, ensuring everyone can thrive and be themselves.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 10 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50 weeks per year
Could you bring your spark to Defence? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn\’t essential.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/2101/95266001/52713798/BU #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Customer Service Assistant employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for food and customer service during the interview. Share personal experiences where you went above and beyond to help a customer or create a memorable dining experience.
✨Tip Number 2
Familiarise yourself with Defence's brand and values. Understanding their commitment to quality and customer satisfaction will help you align your answers with what they are looking for in a candidate.
✨Tip Number 3
Prepare to discuss how you handle pressure and busy environments. Think of specific examples from past roles where you successfully managed multiple tasks while maintaining excellent service.
✨Tip Number 4
Demonstrate your teamwork skills by sharing stories of how you've collaborated with others in previous jobs. Highlight any instances where you contributed to a positive team atmosphere or helped resolve conflicts.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or catering. Emphasise any roles where you worked in a fast-paced environment and showcase your ability to work as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for food and people. Mention specific examples of how you've delivered excellent customer service in the past and express your enthusiasm for the role at Defence.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as teamwork, reliability, and a can-do attitude. Use bullet points to make these stand out and ensure they align with what Defence is looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in customer service roles.
How to prepare for a job interview at Compass Group UK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to creating a positive experience.
✨Highlight Teamwork Skills
Since the role requires being an excellent team player, be prepared to discuss your experiences working in teams. Talk about how you contribute to a collaborative environment and how you handle challenges with colleagues.
✨Demonstrate Your Ability to Thrive Under Pressure
In a busy environment, it's crucial to stay calm and efficient. Share instances where you've successfully managed high-pressure situations, showcasing your time management skills and ability to maintain quality service.
✨Familiarise Yourself with Food Safety Standards
Understanding food handling and hygiene standards is essential for this role. Brush up on relevant regulations and be ready to discuss how you ensure compliance in your previous roles, even if you don't have direct experience in catering.
