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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group UK&I, supporting military and government services with a focus on teamwork.
- Benefits: Enjoy part-time hours, opportunities for progression, and a supportive work culture.
- Why this job: Be part of a passionate team that values individuality and excellent customer service.
- Qualifications: A positive attitude and teamwork skills are essential; catering experience is a plus but not required.
- Other info: Contracted for 50 weeks a year, with a commitment to diversity and inclusion.
We\’re currently recruiting a dedicated Customer Services Assistant – Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week.
As a Customer Services Assistant – Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Defence? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the food service and helping customers with natural service
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling and Hygiene standards
- Complying with Health and Safety regulations
Our ideal Customer Services Assistant – Zero Hours will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate Exceptional timekeeping and reliability
- Have a safety-first mind set
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/2908/95957001/52759687/WJ #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Customer Service Assistant employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for food and customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion shine through. This will help you connect with the team and demonstrate that you're a great fit for the role.
✨Tip Number 2
Familiarise yourself with the company’s values and mission, especially their commitment to diversity and employee development. Mentioning these in your discussions can show that you align with their culture and are genuinely interested in being part of their team.
✨Tip Number 3
Prepare examples from your past experiences that highlight your ability to work under pressure and as part of a team. Being able to share specific stories will make you stand out and illustrate your capability to thrive in a busy environment.
✨Tip Number 4
Demonstrate your reliability by discussing your timekeeping and commitment to previous roles. Employers value punctuality and dependability, so sharing how you’ve consistently met these expectations can strengthen your application.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Customer Service Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for food and customer service. Use specific examples from your past experiences to demonstrate your enthusiasm and ability to thrive in a busy environment.
Highlight Relevant Experience: If you have experience in catering or customer service, make sure to emphasise this in your CV. Even if you don't have direct experience, showcase transferable skills such as teamwork, reliability, and a positive attitude.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Compass Group UK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this role heavily relies on creating a positive experience.
✨Demonstrate Team Spirit
As a Customer Service Assistant, being a team player is crucial. Be prepared to discuss your experiences working in teams, highlighting how you contribute to a collaborative environment and support your colleagues.
✨Prepare for a Fast-Paced Environment
Since the role involves working in a busy setting, be ready to talk about how you handle pressure. Share instances where you've successfully managed multiple tasks or dealt with challenging situations while maintaining a positive attitude.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Showing that you have knowledge in these areas will demonstrate your commitment to maintaining a safe and compliant workplace.