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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Compass Group UK&I, supporting military and government services with a focus on teamwork.
- Benefits: Enjoy flexible hours, career progression, and a supportive work culture that celebrates individuality.
- Other info: Contracted for 24 hours per week, working 50 weeks a year.
- Why this job: Be part of a passionate team delivering exceptional customer experiences in a fast-paced environment.
- Qualifications: A positive attitude and teamwork skills are essential; catering experience is a plus but not required.
We\’re currently recruiting a dedicated Customer Services Assistant – Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week.
As a Customer Services Assistant – Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Defence? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Crafting eye-catching food and counter displays that draw customers in
- Proudly representing Defence and and embodying our positive brand image
- Handling transactions with ease and operating the cash register efficiently
- Upholding the highest standards of Food Handling & Hygiene
- Ensuring a safe and healthy work environment by adhering to Health & Safety regulations
Our ideal Customer Services Assistant – Zero Hours will:
- Bring a positive, can-do attitude to everything you do
- Show genuine passion for delivering exceptional customer service
- Excel as a supportive and collaborative team player
- Embrace the excitement of thriving under pressure
- Demonstrate impeccable time management and reliability
- Prioritise safety in every task you undertake
- Previous experience in a similar catering role is a bonus, but your enthusiasm is what truly matters
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/1803/95127001/52683937/WJ #Defence
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Customer Service Assistant employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your passion for food and customer service during the interview. Share personal experiences where you went above and beyond to help a customer or create a memorable dining experience.
✨Tip Number 2
Demonstrate your ability to thrive in a busy environment by discussing specific examples from previous roles. Highlight how you managed stress and maintained high standards of service under pressure.
✨Tip Number 3
Emphasise your teamwork skills by mentioning instances where you collaborated effectively with colleagues. This will show that you can contribute positively to the friendly team atmosphere at Defence.
✨Tip Number 4
Research Compass Group UK&I and their values before your interview. Understanding their commitment to diversity and employee development will allow you to align your answers with their company culture.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Customer Service Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for food and customer service. Use specific examples from your past experiences to demonstrate your enthusiasm and ability to thrive in a busy environment.
Highlight Relevant Experience: If you have experience in catering or customer service, make sure to emphasise this in your CV. Even if you don't have direct experience, showcase transferable skills such as teamwork, reliability, and a positive attitude.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Compass Group UK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what the company values.
✨Demonstrate Team Spirit
Since the role requires being a team player, be prepared to discuss your experiences working in teams. Highlight how you contribute positively to group dynamics and how you handle challenges within a team setting.
✨Prepare for Fast-Paced Scenarios
Given that the environment is busy and fast-paced, think of examples where you've thrived under pressure. Be ready to discuss how you manage your time effectively and maintain high standards even when things get hectic.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Showing that you have knowledge in these areas will demonstrate your commitment to maintaining a safe and compliant workplace.