At a Glance
- Tasks: Deliver exceptional customer service across food delivery, cafés, and shops.
- Company: Join Compass Group UK, a company that values individuality and invests in its people.
- Benefits: Flexible hours, career progression, and recognition for your hard work.
- Other info: Enjoy a supportive environment with opportunities to grow your career.
- Why this job: Be part of a dynamic team and make a real difference in customer experiences.
- Qualifications: Great communication skills and a passion for customer care.
The predicted salary is between 10 - 12 € per hour.
We’re currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in Defence on a permanent casual basis, contracted to 0 hours per week. As a Customer Services Assistant - Zero Hours, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
About the role
Could you bring your spark to Defence? Here’s what you need to know before applying:
Responsibilities- Work across all our service areas of food delivery, café, bars, convenience shops, and accommodation to deliver a great service to our customers.
- Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight.
- Taking responsibility for stocking food and beverage areas.
- Complete regular day to day activities as required to ensure a smooth operation.
- Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.
- A good communicator, able to confidently liaise with customers and colleagues.
- Self‑motivated and able to work unsupervised.
- Committed to high levels of customer care.
- Able to undertake a range of manual cleaning duties.
- An enthusiastic individual with a passion for working in a catering environment.
- Positive and take pride in their work.
Part of Compass Group UK
Customer Service Assistant employer: Compass Group UK
At Compass Group UK, we pride ourselves on being an exceptional employer that values the contributions of our Customer Service Assistants. With a commitment to employee growth and a vibrant work culture that celebrates individuality, we offer flexible working hours and opportunities for career progression in a dynamic environment. Join us in Defence, where your dedication will be recognised and rewarded, making every day a chance to shine.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Research Compass Group UK and their values. When you understand what they stand for, you can tailor your approach and show how you fit right in with their culture.
✨Tip Number 2
Practice your customer service skills! Role-play common scenarios you might face as a Customer Service Assistant. This will help you feel more confident during interviews and demonstrate your ability to handle real-life situations.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and even lead to referrals, which can really boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team at Compass Group UK. Don’t miss out on this opportunity!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love seeing individuality, so don’t be afraid to express what makes you unique and how that can contribute to our team.
Tailor Your Application:Make sure to tailor your application to the Customer Service Assistant role. Highlight your relevant experience in customer service and any skills that align with the responsibilities mentioned in the job description.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your points are easy to read and understand. Avoid jargon and keep it simple!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Compass Group UK
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Assistant. Familiarise yourself with the different service areas like food delivery and cafés. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
As a Customer Service Assistant, you'll need to communicate effectively with both customers and colleagues. Practice answering common interview questions clearly and confidently. Think of examples from your past experiences where you’ve successfully interacted with customers or resolved issues.
✨Demonstrate Your Flexibility
This role requires a flexible approach to work. Be prepared to discuss how you've adapted to changing situations in previous jobs. Share specific examples that highlight your ability to handle various tasks, from serving customers to cleaning duties.
✨Bring Your Enthusiasm
Employers love candidates who are passionate about their work. During the interview, let your enthusiasm for the catering environment shine through. Talk about what excites you about working in customer service and how you take pride in delivering great service.
