Customer Service Assistant

Customer Service Assistant

Part-Time 12 - 14 £ / hour (est.) No home office possible
Compass Group UK

At a Glance

  • Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
  • Company: Join a passionate team at Compass Group UK, supporting Defence and government services.
  • Benefits: Part-time hours with opportunities for career progression and a supportive work environment.
  • Other info: Diverse workplace committed to empowering every individual to thrive.
  • Why this job: Be part of a friendly team that values individuality and rewards hard work.
  • Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.

The predicted salary is between 12 - 14 £ per hour.

Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 22 hours per week.

As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Please note: This role is contracted to 50.2 weeks per year.

Could you bring your spark to Defence? Here’s what you need to know before applying:

  • Preparing delicious, high-quality food that delights our clients and customers
  • Creating attractive food and counter displays
  • Representing Defence and maintaining a positive brand image
  • Handling cash and operating the cash register
  • Complying with Food Handling Hygiene standards
  • Complying with Health Safety regulations

Our ideal Customer Services Assistant will:

  • Have an enthusiastic can-do attitude
  • Display passion for delivering excellent customer service
  • Be an excellent team player
  • Arrive equipped with a desire to succeed in your role
  • Thrive working under pressure
  • Demonstrate outstanding timekeeping and reliability
  • Have a safety-first mind set
  • Have experience within a similar catering-related role, but this isn’t essential.

Part of Compass Group UK I, ESS is the Defence, Government, and Energy services sector of Compass Group UK Ireland. We support 250 UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.

We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.

Compass Group UK I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Customer Service Assistant employer: Compass Group UK

At Compass Group UK I, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. As a Customer Service Assistant in the Defence sector, you'll enjoy flexible part-time hours, opportunities for career progression, and a commitment to employee recognition and development, all while working in a dynamic environment that celebrates diversity and teamwork.
Compass Group UK

Contact Detail:

Compass Group UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Service Assistant

✨Tip Number 1

Get to know the company! Research Defence and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you can demonstrate your passion for food and people. Role-play with a friend or family member to get comfortable with answering common interview questions.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Defence team and ready to bring your spark to the role.

We think you need these skills to ace Customer Service Assistant

Customer Service
Teamwork
Food Preparation
Cash Handling
Food Hygiene Standards
Health and Safety Compliance
Time Management
Ability to Work Under Pressure
Enthusiastic Attitude
Reliability
Attention to Detail
Positive Brand Representation
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.

Tailor Your CV: Make sure to customise your CV to highlight any relevant experience, even if it’s not directly in catering. We love seeing how your skills can transfer to our fast-paced environment, so don’t hold back!

Be Yourself: We value individuality, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly team at Defence.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our amazing team!

How to prepare for a job interview at Compass Group UK

✨Know Your Stuff

Before the interview, make sure you understand the company and its values. Research Defence and Compass Group UK I to get a feel for their culture and what they stand for. This will help you align your answers with their expectations and show that you're genuinely interested.

✨Show Your Passion

As a Customer Service Assistant, enthusiasm is key! Be ready to share examples of how you've delivered excellent customer service in the past. Highlight your passion for food and people, and don’t shy away from expressing why you want to be part of their team.

✨Team Player Vibes

Since teamwork is crucial in this role, prepare to discuss your experiences working in a team. Think of specific situations where you collaborated effectively with others, especially in busy environments. This will demonstrate that you can thrive under pressure and contribute positively to the team.

✨Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. Even if the work environment is casual, showing that you care about your appearance reflects your professionalism and respect for the opportunity.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>