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- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join a passionate team at Compass Group UK&I, supporting Defence and government services.
- Benefits: Part-time hours with opportunities for career progression and a supportive work environment.
- Why this job: Be part of a friendly team that values individuality and rewards hard work.
- Qualifications: Enthusiastic attitude and a passion for customer service; catering experience is a plus.
- Other info: Diverse workplace that celebrates unique talents and promotes equal opportunities.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Defence on a part time basis, contracted to 30 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Please note: This role is contracted to 50.2 weeks per year.
Here’s what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Defence and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Defence and their values. This will help you connect with the team and show that you're genuinely interested in being part of their passionate environment.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Being able to share these stories will highlight your enthusiasm and can-do attitude during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation for the opportunity and reiterating your interest in the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our customers.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in fast-paced environments. We love seeing examples of teamwork and how you've handled pressure, so don’t be shy about sharing those stories!
Be Yourself: We celebrate individuality, so don’t hesitate to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly team atmosphere.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Compass Group UK
✨Show Your Passion for People and Food
Make sure to express your enthusiasm for both customer service and food during the interview. Share any relevant experiences where you’ve gone above and beyond to create a positive experience for customers, as this aligns perfectly with what they’re looking for.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, come prepared with examples of how you've successfully worked in a team before. Highlight moments when you collaborated with others to achieve a common goal, especially in busy environments.
✨Prepare for Fast-Paced Scenarios
Expect questions that assess how you handle pressure. Think of specific instances where you thrived under stress or managed multiple tasks simultaneously. This will show that you can keep your cool and deliver excellent service even when things get hectic.
✨Know Your Hygiene and Safety Standards
Brush up on food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable about these topics will not only impress your interviewers but also demonstrate your commitment to maintaining a safe and clean environment.
