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- Tasks: Join us as a Conference & Events Sales Executive, managing client relationships and driving sales.
- Company: Work at HMS Belfast, an iconic London venue known for its rich history and exceptional dining experiences.
- Benefits: Enjoy career progression, recognition for your efforts, and a vibrant workplace culture.
- Why this job: Be part of a passionate team delivering memorable events in a unique setting while celebrating individuality.
- Qualifications: Strong communication and organisation skills; hospitality experience preferred but not essential.
- Other info: Embrace diversity and thrive in a supportive environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Conference & Events Sales Executive
Location: HMS Belfast, London
Salary: Up to £34,000 per annum
Contract: Full Time, Permanent
Working at the historic HMS Belfast, you will be exhibiting the venues spaces, so that memorable events for our customers can be created. As a Conference and Events Sales Executive, you are at the heart of our operation, and we are looking for an individual who shares our energy and passion to increase and enhance sales. You’ll be working as part of our fantastic sales team driving enquiries and bookings across our three iconic London venues and ensuring all customer’s needs are met and their expectations are exceeded, with a focus on increasing corporate business.
What can we offer you:
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- 20 days annual leave (Excluding bank holidays and national holiday days)
- Free staff meals whilst at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
- No shortage of delicious food
Responsibilities:
- Undertaking reactive sales activities including responding to voice and email enquiries
- Cross-selling – multi location proposals across 3 iconic London venues
- Producing professional and accurate proposals, providing best options first time to customers, within agreed response times
- Following up on all enquiries within a specific time scale with an aim to convert to confirmed bookings and ensuring conversion rates of incoming sales enquiries and bookings are optimised
- Securing venue show rounds for the BDM’s and Event Planners
- Achieving agreed sales targets by driving conversion
- Issuing contracts to customers once bookings are converted
- Ensuring all details and requirements of confirmed bookings are handed over accurately to the Event Planner
- Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts
- Working alongside BDM and Events Planners, nurture customer relationships to maximise all sales and upselling opportunities
- Maintaining accurate, up-to-date reports and information
- Maintaining the compliance benchmarks
- Maintaining relationships with regional agent accounts alongside BDM
- Supporting innovative campaigns for the sales and marketing plan
- Achieving and exceeding agreed sales campaign targets
- Having the opportunity to attend local/national FAM Trips and Showcases
- Responding positively and efficiently to customers, ensuring repeat business is optimised
- Performing ad hoc tasks as directed.
The Ideal Candidate:
- Minimum 2 years’ experience in a proactive enquiry handling sales role, preferably within a high-profile Conference & Events venue, with a proven track record of achieving sales targets. Minimum 1 year experience in the London market
- Previous experience of a diary management system
- Multi-site selling experience
- High degree of commercial awareness and to be able to understand links between sales and profit
- Excellent written ability
- Strong communication and organisation skills
- An ability to sell a product / package.
- Enthusiastic and confident
- Ability to deal with a wide range of people
- Excellent attention to detail
- Previous experience within the Hospitality Sector
- Knowledge of Delphi booking system (but not essential)
About Us:
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.
Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.
We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.
Job Reference: com/0502/90347001/52678737/SU #RA Venues
Conference & Events Sales Executive employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Sales Executive
✨Tip Number 1
Familiarise yourself with HMS Belfast and its unique offerings. Understanding the venue's history and the types of events it hosts will help you engage more effectively with potential clients and demonstrate your passion for the role.
✨Tip Number 2
Network within the hospitality industry, especially with event planners and suppliers. Building relationships can lead to valuable referrals and insights into what clients are looking for in a Conference and Events Sales Executive.
✨Tip Number 3
Practice your sales pitch by simulating client interactions. This will help you refine your communication skills and prepare you to respond confidently to enquiries, showcasing your ability to meet customer needs.
✨Tip Number 4
Stay updated on industry trends and competitor offerings. Being knowledgeable about the market will enable you to position HMS Belfast effectively and highlight its unique selling points during client discussions.
We think you need these skills to ace Conference & Events Sales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and hospitality. Emphasise any previous roles where you've successfully managed client relationships or driven sales, as these are key for the Conference & Events Sales Executive position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and events. Mention specific experiences that demonstrate your strong communication and organisational skills, and how you can contribute to the team at HMS Belfast.
Highlight Relevant Skills: In your application, clearly outline your skills that align with the job description, such as your ability to handle enquiries, attention to detail, and experience in upselling. Use examples to illustrate how you've successfully applied these skills in past roles.
Show Enthusiasm for the Venue: Express your excitement about working at HMS Belfast in your application. Research the venue and mention what you find inspiring about it, as this shows genuine interest and can set you apart from other candidates.
How to prepare for a job interview at Compass Group UK
✨Showcase Your Communication Skills
As a Conference & Events Sales Executive, strong communication is key. Be prepared to demonstrate your ability to engage with clients and colleagues effectively. Use examples from your past experiences where you successfully handled client inquiries or resolved issues.
✨Highlight Your Organisational Skills
This role requires excellent organisational abilities. During the interview, discuss how you manage multiple tasks and prioritise effectively. Share specific instances where your organisational skills led to successful event planning or sales conversions.
✨Demonstrate Your Sales Acumen
Be ready to talk about your previous sales experience, particularly in the hospitality sector. Prepare to discuss techniques you've used to drive sales and how you’ve exceeded targets in the past. This will show your potential employer that you can contribute to their revenue goals.
✨Research HMS Belfast and Its Offerings
Familiarise yourself with HMS Belfast and its unique offerings. Understanding the venue's history and the types of events it hosts will allow you to speak confidently about how you can enhance its profile and attract new clients during the interview.
