At a Glance
- Tasks: Join our catering team to deliver exceptional customer service and assist with food preparation.
- Company: Be part of Compass Group UK&I, known for brilliant hospitality in iconic locations.
- Benefits: Enjoy free meals, onsite parking, a pension scheme, and career growth opportunities.
- Why this job: Work in a vibrant environment, meet new people, and make a difference in customer experiences.
- Qualifications: Passion for service, teamwork, communication skills, and reliability are essential.
- Other info: Flexible shifts available, including weekends, with key events to participate in throughout 2025.
Overview
- £12.21 per hour
- Free staff parking
- Working location: GU23 6QB
What you\’ll be doing
We\’re on the lookout for enthusiastic Catering General Assistant’s to join our fantastic, busy catering team at RHS Garden Wisley on a flexible, casual basis. As a Catering General Assistant, you will be part of a hard-working, friendly team who all have the same goal – to deliver exceptional customer service to our visitors. RHS Garden Wisley covers 240 acres and is open all year round. There are multiple food outlets on site, ranging from a restaurant to cafés.
The successful Catering General Assistant will be responsible for a variety of tasks, including basic food production & preparation, customer service, and supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations.
In return, you’ll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.
Apply today to join our team!
Shifts
Shifts will vary between Monday to Sunday. Due to the nature of the business, successful candidates should be flexible and able to work weekends. This is a casual role, so hours will vary depending on the needs of the business, on a weekly basis. Ideally as a casual member of the team, you will have availability to work the key events taking place at RHS Garden Wisley for 2025.
Key Events at RHS Garden Wisley for 2025
- RHS Wisley Flower Show: 2nd September 2025 – 7th September 2025
- RHS Glow 2025 at RHS Wisley: 21st November 2025 – 4th January 2026
Who you are
Our ideal Catering General Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Have a safety-first mindset
About us
We ensure you\\\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Onsite free car parking
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\\\’s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Catering General Assistant - RHS Garden Wisley employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering General Assistant - RHS Garden Wisley
✨Tip Number 1
Familiarise yourself with the RHS Garden Wisley and its various food outlets. Understanding the different dining options and their unique offerings can help you engage more effectively during interviews and show your genuine interest in the role.
✨Tip Number 2
Highlight your customer service experience in conversations. Since the role focuses heavily on delivering exceptional service, sharing specific examples of how you've gone above and beyond for customers can set you apart from other candidates.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. As this is a casual role with varying shifts, demonstrating your willingness to work weekends and during key events will show that you're committed and ready to contribute when needed.
✨Tip Number 4
Showcase your teamwork skills during any interactions. The ability to work well within a team is crucial for this position, so be ready to share instances where you've collaborated successfully with others to achieve a common goal.
We think you need these skills to ace Catering General Assistant - RHS Garden Wisley
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Catering General Assistant. Highlight key skills such as customer service, teamwork, and food safety compliance in your application.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the role. Emphasise any previous catering or customer service roles, and include specific examples of how you've delivered outstanding service.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to work under pressure. Mention your flexibility regarding shifts and your enthusiasm for being part of a busy team at RHS Garden Wisley.
Highlight Availability: Clearly state your availability in your application, especially your willingness to work weekends and during key events like the RHS Wisley Flower Show. This shows your commitment and readiness to meet the needs of the business.
How to prepare for a job interview at Compass Group UK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share examples of how you've gone the extra mile for customers in previous roles, as this aligns perfectly with what the company values.
✨Demonstrate Teamwork Skills
Since you'll be part of a friendly team, highlight your ability to work well with others. Discuss past experiences where you collaborated effectively with colleagues to achieve a common goal, showcasing your communication skills.
✨Be Prepared for Flexibility
Given the casual nature of the role and varying shifts, be ready to discuss your availability. Mention your willingness to work weekends and during key events, as this shows your commitment to the team's needs.
✨Emphasise Safety Awareness
As compliance with Health and Food Safety regulations is crucial, be prepared to talk about your understanding of these standards. If you have any relevant experience or training, make sure to mention it to demonstrate your safety-first mindset.