At a Glance
- Tasks: Supervise cleaning and catering operations, ensuring high standards and team performance.
- Company: Join Compass Group UK&I, supporting vital services for military and government sectors.
- Benefits: Enjoy a competitive salary, flexible shifts, and opportunities for training and development.
- Why this job: Be part of a dynamic team making a real impact in essential services.
- Qualifications: Previous supervisory experience and a commitment to customer care are essential.
- Other info: Work on a 3-week rota with early and late shifts, promoting a balanced lifestyle.
Cleaning/Catering Supervisor β NRC Loughborough
- Β£13.05 per hour
- 37.5 hours per week
- 3-week rota: work 7 days, off 3 days; work 7 days, off 4 days
- Early shift: 6am to 2.30pm
- Late shift: 11.30am to 8pm
We\βre currently recruiting a dedicated Cleaning/Catering Supervisor to help ensure the smooth running of operations in Defence on a full-time basis, contracted to 37.5 hours per week.
Key Responsibilities:
- Deliver services according to contractual agreements and company/client procedures.
- Promote and enforce Health & Safety standards; report hazards or incidents promptly.
- Maintain a clean, safe, and hygienic environment.
- Ensure policies and procedures are up-to-date and correctly implemented.
- Conduct quality audits and maintain productivity standards.
- Recruit, train, and develop team members; manage performance and conduct disciplinary actions if needed.
- Use relevant systems to manage schedules and resources efficiently.
- Control costs within budget, including labor, equipment, and stock.
- Perform cleaning, catering, and logistics duties as required.
- Attend meetings and training, and comply with reasonable requests.
- Model company values and behaviors consistently.
Qualifications and Skills:
- Previous supervisory or team leader experience.
- Committed to high levels of customer care.
- Ability to speak and understand English.
- Flexibility to work in line with business requirements.
- Ability to undertake manual cleaning duties.
- Knowledge of Health & Safety procedures; ability to challenge unsafe behavior.
- Proactive, flexible, and able to take initiative.
- Team player with a positive attitude.
- Ability to work under pressure while maintaining professionalism.
Part of Compass Group UK&I, ESS supports UK military establishments, police, secure environments, government sites, and various facilities including offshore platforms and offices. We value friendly faces and excellent customer service at all levels.
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Catering/Cleaning Supervisor employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Catering/Cleaning Supervisor
β¨Tip Number 1
Familiarise yourself with the specific health and safety standards relevant to the catering and cleaning industry. Being knowledgeable about these regulations will not only help you in the interview but also demonstrate your commitment to maintaining a safe environment.
β¨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlighting your experience in training and developing team members can set you apart from other candidates.
β¨Tip Number 3
Research Compass Group UK&I and their values. Understanding their mission and how they operate within the Defence sector will allow you to align your answers during the interview with their company culture.
β¨Tip Number 4
Prepare to discuss how you handle pressure and maintain a positive attitude in challenging situations. Providing specific examples of past experiences where you've excelled under pressure will demonstrate your resilience and suitability for the role.
We think you need these skills to ace Catering/Cleaning Supervisor
Some tips for your application π«‘
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Cleaning/Catering Supervisor position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous supervisory or team leader experience you have. Mention specific examples of how you've promoted health and safety standards or managed a team effectively.
Showcase Customer Care Skills: Since the role requires a commitment to high levels of customer care, include examples in your application that demonstrate your ability to provide excellent service and work well under pressure.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Compass Group UK
β¨Showcase Your Supervisory Experience
Make sure to highlight your previous supervisory or team leader experience during the interview. Share specific examples of how you've successfully managed a team, resolved conflicts, or improved processes in your past roles.
β¨Emphasise Health & Safety Knowledge
Since the role involves promoting and enforcing Health & Safety standards, be prepared to discuss your understanding of these procedures. Mention any relevant training or certifications you have, and provide examples of how you've implemented safety measures in previous positions.
β¨Demonstrate Customer Care Commitment
The company values high levels of customer care, so be ready to talk about your approach to customer service. Share instances where you went above and beyond to ensure customer satisfaction, and how you handle feedback or complaints.
β¨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to work under pressure and manage a team effectively. Think of situations where you had to make quick decisions or adapt to changing circumstances, and be ready to explain your thought process.