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- Tasks: Lead and organise events at the stunning Edinburgh Zoo, ensuring exceptional service.
- Company: Join Restaurant Associates, part of Compass Group, a global leader in catering.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Why this job: Be part of creating unforgettable experiences in a unique and beautiful setting.
- Qualifications: Experience in hospitality and events is essential; strong organisational skills are a must.
- Other info: Work in a fast-paced, customer-focused environment, perfect for those who thrive under pressure.
The predicted salary is between 24000 - 36000 £ per year.
Join Restaurant Associates, a dynamic division of Compass Group, the world's leading catering company. We create unforgettable experiences in food, drink, and hospitality at some of the most iconic venues worldwide. Nestled within 82 acres of stunning parkland, the historic Mansion House at Edinburgh Zoo is a breath-taking setting for conferences, business meetings, weddings, and special events. Open 364 days a year, we pride ourselves on delivering exceptional service in a unique and elegant environment.
We’re seeking a Casual Events Team Leader with a strong background in hospitality and event management. The ideal candidate will be highly organised, adaptable, and committed to delivering outstanding service while overseeing and executing high-quality events. If you thrive in a fast-paced, customer-focused environment and are passionate about creating memorable experiences, we’d love to hear from you!
Key Responsibilities:- Read and interpret function sheets to plan and organize equipment and displays.
- Coordinate with kitchen staff across buildings to ensure timely preparation and delivery of food and beverages.
- Deliver with attention to detail and presentation.
- Ensure all hospitality areas are kept clean, well-stocked, and aesthetically pleasing.
- Manage time effectively to meet delivery schedules and service timelines.
- Foster a team spirit and collaborative working environment between all departments.
- Train and mentor staff to uphold high service standards and excellent customer service.
- Schedule and manage time to ensure efficient service delivery.
- Provide exceptional customer service, addressing any queries or concerns promptly and professionally.
- Maintain a high level of client satisfaction through consistent quality and service excellence.
- Previous experience in hospitality and events environment is essential.
- Strong organizational and time management skills.
- Excellent presentation and communication skills, with fluency in English.
- Ability to manage multiple tasks and work under pressure.
- A team player with a positive attitude and strong interpersonal skills.
- Knowledge of food safety and hygiene regulations.
Casual Events Team Leader - Edinburgh Zoo employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Events Team Leader - Edinburgh Zoo
✨Tip Number 1
Familiarise yourself with Edinburgh Zoo and its unique offerings. Understanding the venue's history and what makes it special can help you connect with the interviewers and demonstrate your enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of Restaurant Associates or similar venues. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss specific examples from your past experience in hospitality and event management. Highlight situations where you successfully managed events or resolved customer issues to showcase your skills.
✨Tip Number 4
Demonstrate your leadership abilities by sharing how you've trained or mentored team members in previous roles. This will show that you can foster a collaborative environment, which is key for the Casual Events Team Leader position.
We think you need these skills to ace Casual Events Team Leader - Edinburgh Zoo
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Casual Events Team Leader position. Tailor your application to highlight relevant experience in hospitality and event management.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous experience in hospitality and events. Use bullet points to showcase your achievements and skills, particularly those related to organisation, customer service, and teamwork.
Write a Strong Cover Letter: In your cover letter, express your passion for creating memorable experiences and your commitment to exceptional service. Provide specific examples of how you've successfully managed events or led teams in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Compass Group UK
✨Showcase Your Hospitality Experience
Make sure to highlight your previous roles in hospitality and event management. Share specific examples of events you've successfully managed, focusing on your organisational skills and attention to detail.
✨Demonstrate Team Leadership Skills
As a Casual Events Team Leader, you'll need to foster a collaborative environment. Be prepared to discuss how you've trained or mentored staff in the past and how you encourage teamwork to achieve common goals.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle pressure and manage multiple tasks. Think of scenarios where you've had to adapt quickly or resolve issues during an event, and be ready to explain your thought process.
✨Emphasise Customer Service Excellence
Since delivering outstanding service is key, prepare to discuss how you've gone above and beyond for customers in previous roles. Share anecdotes that demonstrate your commitment to client satisfaction and problem-solving skills.
