At a Glance
- Tasks: Lead and manage event operations, ensuring exceptional service delivery at iconic venues.
- Company: Join Restaurant Associates, a premium hospitality provider with a fun and inclusive culture.
- Benefits: Enjoy competitive salary, paid overtime, free meals, and access to training and development.
- Other info: Dynamic work environment with opportunities for career growth and collaboration.
- Why this job: Make a real impact in the events industry while working with a motivated team.
- Qualifications: 3+ years in a similar role, strong leadership skills, and a passion for customer service.
The predicted salary is between 37500 - 37500 £ per year.
Location: MShed & Bristol Central Venues (BMAG & City Hall)
Salary: Up to £37,500 per annum + paid overtime
Contract: Full-Time, 40 hours per week, 5 over 7 days per week
What can we offer you:
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- 20 days annual leave (Excluding bank holidays and national holiday days)
- Free staff meals whilst at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
- No shortage of delicious food
About the Role:
We’re seeking a proactive and people-focused Event Operations Manager to take on a key leadership role within the team to ensure that exceptional service is consistently delivered. This is a fantastic opportunity to help lead our catering and service operations, focusing on Conference & Events delivery. In this role, you'll be the go-to person when delivering all the on-site events to ensure they run seamlessly, and service standards remain high. You’ll support and lead a motivated team, driving excellence in every aspect of food and service delivery. This role will be well suited to those who have previous experience delivering conference & events or hospitality functions in a similar environment, or those who have experience on the events circuit and now looking for a full time, salaried position.
Key Responsibilities:
- Act as a vital link between team and management to ensure high-quality service delivery of all conferencing and events on site.
- Support the General Manager with inventory, budgets, and operational planning
- Lead and motivate front-of-house teams, maintaining energy and focus
- Assist with staff training and development
- Take ownership of key admin and paperwork tasks
- Uphold and represent the Compass Group UK&I brand professionally at all times
About You:
- 3+ years’ experience in a similar position
- Someone passionate about delivering exceptional customer service
- Previous leadership or supervisory experience in a similar hospitality or catering role
- Excellent communication and organisational skills
- A positive, can-do attitude with a drive to develop and lead others
- Experience in managing and motivating teams
- Adaptable and ready to embrace new challenges
About Us:
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.
We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.
Event Operations Manager in Bristol employer: Compass Group UK
At Restaurant Associates, we offer a vibrant and inclusive work culture where your creativity is celebrated and your ideas matter. As an Event Operations Manager in the heart of Bristol, you'll enjoy competitive benefits including paid overtime, free staff meals, and access to extensive training and development opportunities, all while leading a passionate team in delivering exceptional service at iconic venues. Join us to thrive in a dynamic environment that prioritises employee growth and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land Event Operations Manager in Bristol
✨Tip Number 1
Network like a pro! Attend industry events, connect with people on LinkedIn, and don’t be shy about reaching out to those already in the field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show up prepared! When you land that interview, research the company and its culture. Be ready to discuss how your experience aligns with their values and how you can contribute to their success. Confidence is key!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Event Operations Manager in Bristol
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for event management shine through! We want to see that you’re genuinely excited about delivering exceptional service and leading a team.
Tailor Your CV:Make sure your CV highlights relevant experience in hospitality or event management. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. No need for fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Compass Group UK
✨Know Your Venues
Familiarise yourself with MShed and Bristol Central Venues. Understand their unique features and the types of events they host. This knowledge will help you demonstrate your enthusiasm and show that you're ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Highlight specific situations where you motivated staff or improved service delivery. This will illustrate your capability to lead and inspire a team effectively.
✨Emphasise Customer Service Excellence
Be ready to discuss your approach to delivering exceptional customer service. Share stories that showcase your passion for hospitality and how you've gone above and beyond to ensure client satisfaction in past events.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. Inquire about their approach to training and development, as well as how they foster collaboration within teams. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
