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- Tasks: Lead and innovate portering and logistics services across the UK healthcare sector.
- Company: Join Compass, a respected leader in service excellence and innovation.
- Benefits: Competitive salary, pension scheme, healthcare access, and exclusive discounts.
- Why this job: Shape the future of logistics while driving meaningful change and sustainability.
- Qualifications: Experience in logistics or facilities management, with strong communication skills.
- Other info: Empower teams and foster a culture of safety, inclusion, and growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Are you ready to shape the future of portering and logistics across a dynamic, growing organisation? Do you thrive on driving innovation, building capability, and elevating service excellence? If so—Compass is looking for you.
We’re seeking an inspirational Head of Portering & Logistics Services to lead our transformation journey across the UK. This is a high-impact role at the heart of our Centre of Excellence—perfect for someone who wants to push boundaries, modernise traditional services, and empower teams to deliver outstanding, sustainable performance.
If you’re motivated by the chance to influence national strategy, champion digital innovation, and work with exceptional people, we’d love to meet you.
What You’ll Lead & Deliver- Strategic Leadership & Growth: You’ll set the direction for portering and logistics services across Compass One, creating innovative policies, shaping transformation projects, and guiding operational teams to deliver consistent, high-performing services nationwide.
- Innovation, Technology & Standardisation: You’ll bring fresh thinking, modern digital tools, and new technologies to the forefront—developing standardised service playbooks and showcasing best-in-class solutions to clients and stakeholders.
- Quality, Risk & Compliance: As our subject matter expert, you’ll uphold the highest standards of safety, sustainability, and regulatory excellence. You’ll support sector audits, strengthen controls, and help ensure every service reflects the quality Compass One is known for.
- ESG & Sustainability: You’ll embed environmentally responsible practices into every corner of the operation—championing greener workflows and supporting wider organisational ESG goals.
- Client & Stakeholder Engagement: As a trusted expert, you’ll work closely with clients, partners, and internal teams—ensuring services exceed expectations and adding value through insight, innovation, and strong professional relationships.
- People & Capability Development: You’ll help our people grow—coaching, mentoring, and building capability across multiple teams.
- Significant experience leading portering, logistics, or facilities services—ideally within healthcare or a similarly complex environment.
- Strong communication and stakeholder-influencing skills.
- Confidence presenting to clients and cross-functional teams.
- Experience shaping solutions alongside innovation and growth teams.
- A passion for digital tools, data insight, and modern logistics methods.
- Expert knowledge of safety, manual handling, infection control, and operational standards.
- Analytical strength and a problem-solving mindset.
- Full driving licence and the willingness to travel regularly between sites.
- A recognised qualification in Facilities Management or related discipline (IWFM, IOSH, CIWM, CPC).
- Health & Safety qualifications are a strong advantage.
You’ll collaborate with Compass One colleagues across the UK, sales & retention teams, clients and third-party suppliers, managing directors, operational directors & contract managers, and subject matter experts within our Support Services teams.
Why Join Compass One?This is your chance to be the national expert, drive change at scale, and shape the future of portering and logistics services across one of the UK’s most respected service organisations. You’ll have the autonomy to innovate, the platform to influence, and the support to deliver real, lasting impact.
Ready to drive transformation and lead with purpose? Apply now and help us deliver the future of portering & logistics.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Un-wind with us with free wellness, mindfulness and exercise classes.
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector.
We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
Head Of Portering And Logistics Services in Birmingham employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Portering And Logistics Services in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. This will help you articulate your experience and skills confidently when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Head Of Portering And Logistics Services in Birmingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in portering and logistics, especially within healthcare. We want to see how your skills align with the role and how you can drive innovation at Compass.
Showcase Your Leadership Skills: As a Head of Portering & Logistics Services, you'll need to demonstrate your ability to lead teams and manage projects. Share specific examples of how you've successfully led initiatives or transformed services in your previous roles.
Highlight Your Passion for Innovation: We’re looking for someone who thrives on pushing boundaries. Make sure to mention any digital tools or innovative practices you've implemented in the past that have improved service delivery or operational efficiency.
Engage with Our Values: Familiarise yourself with Compass's commitment to sustainability and quality. In your application, reflect on how you can contribute to our ESG goals and uphold the high standards we’re known for. Don’t forget to apply through our website!
How to prepare for a job interview at Compass Group UK
✨Know Your Stuff
Before the interview, dive deep into Compass's values and their approach to portering and logistics. Familiarise yourself with their recent projects and innovations in the healthcare sector. This will not only show your genuine interest but also help you align your experience with their goals.
✨Showcase Your Leadership Skills
As a Head of Portering & Logistics Services, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully led teams, driven change, and implemented innovative solutions in previous roles. Be ready to discuss how you can empower teams to deliver outstanding performance.
✨Engage with Questions
Interviews are a two-way street! Prepare insightful questions about Compass's future strategies, especially regarding sustainability and digital innovation. This shows that you're not just interested in the role, but also in contributing to the company's vision.
✨Be Yourself
Authenticity is key! Share your passion for logistics and how you envision modernising services. Let your personality shine through, as Compass values individuals who can bring fresh perspectives and foster a culture of inclusion and continual improvement.
