At a Glance
- Tasks: Assist in preparing and serving delightful afternoon teas while ensuring exceptional guest experiences.
- Company: Join the National Railway Museum's unique hospitality team with a focus on creativity and collaboration.
- Benefits: Enjoy competitive pay, free meals, and access to exclusive perks and training opportunities.
- Other info: Flexible shifts on weekends with great career growth potential in a vibrant environment.
- Why this job: Be part of a memorable dining experience in a beautifully restored 1950s carriage.
- Qualifications: Previous hospitality experience and a passion for customer service are essential.
The predicted salary is between 12 - 12 £ per hour.
Location: National Railway Museum, York
Salary: £12.71 per hour
Contract: Part-Time, Permanent, 24 hours per week + paid overtime
Shifts: Friday, Saturday & Sunday
What can we offer you:
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- 20 days annual leave excluding bank holidays (based on full time hours)
- Free staff meals whilst at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
- No shortage of delicious food
About the Role:
We’re seeking an enthusiastic Catering Assistant to take on a key role aboard the Countess of York, one of the National Railway Museum’s most unique hospitality experiences. Housed within a beautifully restored 1950s carriage, the Countess of York is renowned for its elegant afternoon tea service, offering guests a memorable dining experience in the heart of this iconic heritage attraction. This is a fantastic opportunity to support our catering and service operations within a truly distinctive setting.
In this role, you’ll help deliver exceptional hospitality experiences aboard the Countess of York, ensuring guests receive warm, attentive service throughout their visit. From preparing and serving beautifully presented afternoon teas to supporting smooth day-to-day operations across both front-of-house and kitchen areas, you’ll play an important part in maintaining the high standards that make this venue so special. This role will be well suited to candidates with previous experience in hospitality, cafés, or customer-facing service environments, particularly those who thrive in a fast-paced setting and enjoy working as part of a team.
Key Responsibilities:
- Assisting in the preparation and serving of afternoon tea items, ensuring quality and presentation standards are met
- Welcoming and seating guests, providing a warm and attentive service throughout their visit
- Supporting the kitchen team with basic food preparation and plate presentation
- Clearing tables efficiently and ensuring the dining area is kept clean and well-presented
- Washing dishes, cutlery, and glassware to maintain service readiness
- Maintaining cleanliness in all working areas, including the kitchen and service areas, in line with Food Hygiene and Health & Safety standards
- Restocking service areas and assisting with stock rotation
- Working collaboratively with the whole team to ensure smooth service and a memorable guest experience
- Representing Compass Group UK&I with professionalism and pride
About you:
- Previous experience in a similar hospitality or catering role
- A friendly, positive, and professional manner with a passion for customer service
- Ability to work well as part of a team and take direction from supervisors and chefs
- Flexible and adaptable to different tasks and service needs
- Good communication skills and a willingness to engage with guests
- A proactive approach to maintaining cleanliness and organisation
- Reliability, punctuality, and a can-do attitude
About Us:
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Afternoon Tea Catering Assistant - Part Time employer: Compass Group UK
At Compass Group UK&I, we pride ourselves on creating a collaborative and inclusive work environment where your creativity is encouraged and your ideas are valued. As a Catering Assistant at the National Railway Museum in York, you'll enjoy competitive pay, flexible part-time hours, and access to a range of employee benefits including free meals, training opportunities, and discounts, all while contributing to memorable dining experiences in a unique heritage setting.
StudySmarter Expert Advice🤫
We think this is how you could land Afternoon Tea Catering Assistant - Part Time
✨Tip Number 1
Get to know the venue! Before your interview, take a trip to the National Railway Museum and check out the Countess of York. Familiarising yourself with the atmosphere and service style will help you stand out during your chat.
✨Tip Number 2
Show off your personality! When you meet the team, let your friendly and positive attitude shine through. They’re looking for someone who can bring warmth to their service, so don’t be shy about sharing your passion for customer care.
✨Tip Number 3
Be ready to demonstrate your skills! Whether it’s serving afternoon tea or keeping things tidy, be prepared to talk about your previous experience in hospitality. Share specific examples of how you’ve contributed to a great guest experience in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing perks, so you can really show us why you’d be a great fit for the team.
We think you need these skills to ace Afternoon Tea Catering Assistant - Part Time
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your enthusiasm for the catering and hospitality industry shine through. We want to see that you genuinely enjoy providing excellent service and creating memorable experiences for guests.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight relevant experience in hospitality or customer service. We love seeing how your skills align with the role of Catering Assistant, so don’t hold back on showcasing your strengths!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free from jargon. This will help us quickly understand why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Catering Assistant and what it entails. Familiarise yourself with the National Railway Museum and the Countess of York's unique afternoon tea service. This will help you answer questions confidently and show your genuine interest in the position.
✨Show Off Your Customer Service Skills
Since this role is all about providing exceptional hospitality, be ready to share examples from your past experiences where you delivered great customer service. Think of specific situations where you went above and beyond for guests, as this will demonstrate your passion for creating memorable dining experiences.
✨Team Player Vibes
This job requires working closely with others, so highlight your ability to collaborate and communicate effectively with team members. Prepare to discuss how you've successfully worked in a team before, especially in fast-paced environments, as this will show you're a good fit for their collaborative culture.
✨Dress to Impress
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professional yet friendly atmosphere of the venue. A neat appearance shows that you take the opportunity seriously and are ready to represent the company with pride.
