At a Glance
- Tasks: Lead the delivery of exceptional hospitality at major events in a vibrant venue.
- Company: Join Levy, part of Compass Group, a leader in innovative hospitality.
- Benefits: Enjoy competitive salary, healthcare, 23 days' leave, and more perks.
- Other info: Be part of a diverse team committed to sustainability and community support.
- Why this job: Make a real impact in a dynamic environment while shaping unforgettable experiences.
- Qualifications: Experience in food service, strong leadership, and excellent communication skills.
The predicted salary is between 46310 - 46310 £ per year.
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Job Introduction
Senior Conference & Events Operations Manager - Excel London | Full-Time / Permanent £46,310 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We're looking for a dedicated Senior Conference & Events Operations Manager to help lead the day-to-day delivery of catering services at Excel London - one of Europe's largest and most successful venues, hosting some 400 events per year!
We are Levy. We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet. Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events, we bring experiences to life with passion and precision.
Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
Senior C&E Operations Manager - The Role
- Playing a leading role in the delivery of first-rate hospitality offering across conferences and events.
- Alongside the Operations Manager, assist with the development and leadership of your team within Excel London.
- Inspiring your team to deliver exceptional service to our clients and guests.
- Facilitating day to day clients and hospitality operations, ensuring that we are meeting expectations and consistently 'Winning One Customer at a Time'.
- Reviewing performance of hospitality for conferences and events and ensure delivery of departmental financial targets.
What we're looking for
- Experience in a demanding food environment including retail, stand catering, and conferences and banqueting.
- Experience of working with a client group.
- P&L understanding.
- Ability to lead others.
- Excellent written and verbal communication skills.
- Able to influence and operate at all stakeholder levels.
What you'll get in return
- Competitive salary with bonus and full company benefits.
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme.
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments).
- Mental health support: 24/7 Employee Assistance Programme.
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave.
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships.
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products.
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways.
- Meals on duty included.
Why Join Us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences, and shape the future of hospitality.
Senior Conference & Events Ops Leader – Great Benefits employer: Compass Group UK & Ireland
Levy UK & Ireland, part of Compass Group, offers an exceptional work environment at Excel London, one of Europe's premier event venues. With a strong focus on employee wellbeing, competitive benefits, and opportunities for professional growth, we foster a culture of inclusivity and innovation. Join our passionate team dedicated to delivering outstanding guest experiences while making a positive impact on the planet.
Contact Details:
Compass Group UK & Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Conference & Events Ops Leader – Great Benefits
✨Tip Number 1
Network like a pro! Get out there and connect with people in the events industry. Attend conferences, workshops, or even local meet-ups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past events and catering experiences. This visual representation of your work can really impress potential employers and set you apart from the competition.
✨Tip Number 3
Prepare for interviews by researching the company and its values. Understand their mission and how you can contribute to their goals. Tailor your responses to highlight how your experience aligns with their needs.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, it’s a great way to ensure your application gets seen by the right people. Let’s land that dream job together!
We think you need these skills to ace Senior Conference & Events Ops Leader – Great Benefits
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Senior Conference & Events Ops Leader role. Highlight your experience in demanding food environments and any leadership roles you've had, as this will show us you're a great fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how your background aligns with our mission at Levy. Be sure to mention specific examples of how you've delivered exceptional service in past roles.
Show Off Your Communication Skills:Since excellent written and verbal communication skills are key for this role, make sure your application is clear and concise. Avoid jargon and keep it professional yet personable – we want to get to know the real you!
Apply Through Our Website:We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and securely. Plus, you'll find all the details about the role and our amazing benefits right there!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Venue
Before the interview, do your homework on Excel London and Levy. Familiarise yourself with their events, catering services, and any recent news. This will show your genuine interest and help you connect your experience to their operations.
✨Showcase Your Leadership Skills
As a Senior Conference & Events Ops Leader, you'll need to inspire your team. Prepare examples of how you've successfully led teams in high-pressure environments, focusing on your ability to motivate and deliver exceptional service.
✨Understand Financials
Brush up on your P&L knowledge. Be ready to discuss how you've managed budgets or improved financial performance in previous roles. This is crucial for demonstrating your capability to meet departmental financial targets.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since excellent communication is key for this role, consider preparing answers that highlight your ability to influence stakeholders at all levels, ensuring you come across as both approachable and professional.
