At a Glance
- Tasks: Support sales and coordination of exciting events at Harlequins FC.
- Company: Join Compass Group UK & Ireland, a leader in inclusive hospitality.
- Benefits: Enjoy a competitive salary, hybrid working, healthcare, and 23 days' leave.
- Other info: Opportunities for professional development and a vibrant, diverse workplace.
- Why this job: Be part of a passionate team creating unforgettable experiences in a prestigious rugby club.
- Qualifications: Experience in event/hospitality roles and strong communication skills required.
The predicted salary is between 32000 - 32000 £ per year.
This job is with Compass Group UK & Ireland, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
Sales Executive - Harlequins FC, Twickenham | Full-Time / Permanent
£32,000 + bonus and excellent benefits including hybrid working, healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more.
We're seeking the next Sales Executive to join the forward-thinking team Conference & Events hospitality team at Harlequins FC - one of the most famous and prestigious rugby clubs in the world
In this exciting Sales Executive position you will support sales and co-ordination of non-matchday and matchday events.
Using your excellent communication, administration, and customer service skills you will be an integral part of the hospitality events sales team, working across venue show-rounds, coordinating commercial bookings, and diary management.
- Hybrid working (1 day remote and 4 days on-site)
- We are Levy
We are a visionary venue partner. We design and deliver bespoke guest experiences that prioritise people and the planet.
Trusted by some of the world's most iconic stadiums, entertainment venues, and major events from Wimbledon and Twickenham to Tottenham Hotspur Stadium, Edgbaston, the SEC and Excel London we bring experiences to life with passion and precision.
Our mission is to succeed the right way.
From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities.
We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations.
- Sales Executive - The role
- Bringing a friendly, professional and positive approach to every customer or client interaction.
- Responding quickly and professionally to all customer and client emails and calls.
- Keeping systems and records accurate, ensuring all information is captured in line with SOPs and Levy standards.
- Delivering a safe, consistent and high-quality service that meets all legislative and operational requirements.
- Using your can-do attitude to customer requests and looking for ways to exceed expectations.
- Building your knowledge of our hospitality services and venue facilities so you can confidently guide customers.
- Capturing customer feedback and turn valuable insights into action.
- Spotting opportunities to improve processes, boost efficiency and champion new ideas.
- Supporting colleagues with energy and positivity, stepping in wherever needed to get the job done.
- Contributing to training and meetings, promoting the Twickenham Stoop facilities and positively representing Levy, including managing online bookings and client accounts where required.
What we're looking for
- Previous experience within an event/hospitality role at venue level
- Excellent verbal and communication skills - confident with the ability to make decisions.
- Strong organisational and administrative skills.
- Competent in using MS Excel, Word, Power Point & Outlook
- Assertive, calm and works well under pressure
- Passionate about sales and operations
- Ability to multitask, think fast and to deliver solutions to customer requirements
- Diplomatic and discreet
- Creative in thinking and approach
- Challenge where required
- Can manage customer feedback and confidently manage complaint handling
- A good sense of humour
- What you'll get in return
- Competitive salary with discretionary bonus and full company benefits
- 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme
- Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments)
- Mental health support: 24/7 Employee Assistance Programme
- Family benefits: Enhanced maternity, paternity, and adoption leave. 2 days? additional leave after returning from maternity leave, day off for your baby?s first birthday, enhanced family leave
- Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off Pure Gym memberships
- Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products
- Development opportunities: Professional subscriptions, ongoing training and structured career pathways
- Meals on duty included
Why join us?
Levy UK & Ireland is part of Compass Group, the world's largest catering company, and a vibrant leader in hospitality.
We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence.
We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive.
Together, we create unforgettable experiences and shape the future of hospitality.
Sales Executive - Harlequins RFC employer: Compass Group UK & Ireland
Compass Group UK&I is an excellent employer, offering a supportive work culture that values dedication and flexibility. With competitive pay and a commitment to employee growth, you will have the opportunity to advance within our extensive facilities network while contributing to the safety and cleanliness of vital government services in London.
Contact Details:
Compass Group UK & Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive - Harlequins RFC
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Group UK & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Group UK & Ireland
Don't be shy about reaching out to Compass Group UK & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Sales Executive - Harlequins RFC
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Group UK & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Group UK & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
