At a Glance
- Tasks: Manage security and cleaning operations across multiple sites in the North.
- Company: Join Compass Group UK&I, a leader in inclusive workplace culture.
- Benefits: Up to £50,000 salary, electric car allowance, and career growth opportunities.
- Other info: Embrace diversity and thrive in a supportive environment.
- Why this job: Make a real impact by ensuring high-quality service delivery and client satisfaction.
- Qualifications: 2+ years in area management with strong stakeholder management skills.
The predicted salary is between 50000 - 50000 € per year.
Job Introduction
Up to £50,000 per annum (DOE) + Electric Company Car or Allowance
Location: North of the UK
We're looking for an experienced Regional Soft Services Manager to oversee Security and Cleaning operations for a national contract in the North. This is a key client-facing role, managing service delivery, compliance, and site teams across multiple locations. Due to sites within your remit currently we are looking for someone ideally located in and around the Derby area.
What You'll Do:
- Financial Management - Overseeing contracts to ensure they meet budgets and performance targets.
- Quality & Compliance - Maintaining the highest safety and regulatory standards.
- Innovation & Growth - Identifying opportunities for service improvement and business expansion.
- Sales & Retention - Supporting bids, proposals, and business retention strategies.
- Client Relations - Building and maintaining strong stakeholder relationships.
- Service Excellence - Ensuring consistency and high-quality service delivery across all operations.
Who you are:
- 2+ years of area management experience overseeing soft services (must inc. security and cleaning)
- Experience managing multiple sites and in-house service delivery
- Strong stakeholder management skills, with a track record of client satisfaction.
- Commercial awareness and financial acumen.
- Experience in business growth and retention.
- Full UK driving licence.
- Non-Frontline SIA Licence (current or previously held).
- IOSH and/or NEBOSH accreditation (or working towards).
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Regional Soft Services Manager - North employer: Compass Group UK & Ireland
At Compass Group UK&I, we pride ourselves on being an exceptional employer that values diversity and fosters a culture of inclusivity. As a Regional Soft Services Manager in the North, you will benefit from competitive remuneration, an electric company car or allowance, and ample opportunities for professional growth within a supportive environment. Our commitment to service excellence and innovation ensures that you will play a vital role in shaping the future of our operations while enjoying a fulfilling career in a dynamic team.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Soft Services Manager - North
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Tailor your responses to highlight how your experience aligns with their needs, especially in managing soft services and client relations. Show them you’re the perfect fit!
✨Tip Number 3
Don’t just wait for job alerts! Actively search for roles on our website and apply directly. This shows initiative and can sometimes get you noticed faster than the competition.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple gesture that keeps you on their radar and reinforces your interest in the role. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to their team!
We think you need these skills to ace Regional Soft Services Manager - North
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your area management experience, especially in soft services like security and cleaning, to show us you're the right fit.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've managed multiple sites and improved service delivery in the past – we love a good story!
Showcase Your Financial Acumen:Since financial management is key for this role, don’t forget to mention any relevant experience you have with budgets and performance targets. We want to see how you can help us keep things on track!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Numbers
As a Regional Soft Services Manager, you'll need to demonstrate your financial management skills. Brush up on key metrics related to budgets and performance targets. Be ready to discuss how you've successfully managed contracts in the past and how you can apply that experience to this role.
✨Showcase Your Compliance Knowledge
Quality and compliance are crucial in this position. Familiarise yourself with safety and regulatory standards relevant to security and cleaning operations. Prepare examples of how you've maintained these standards in previous roles, as this will show your commitment to service excellence.
✨Client Relations Matter
This role is client-facing, so it's essential to highlight your stakeholder management skills. Think of specific instances where you've built strong relationships with clients or resolved conflicts effectively. This will demonstrate your ability to maintain client satisfaction and retention.
✨Innovate and Grow
The job requires identifying opportunities for service improvement and business expansion. Come prepared with ideas or examples of how you've contributed to innovation in your previous roles. This shows you're proactive and ready to drive growth in the company.
