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- Tasks: Lead premium food and beverage service at The O2 Arena during exciting events.
- Company: Join Levy UK & Ireland, a leader in luxury hospitality and catering.
- Benefits: Enjoy healthcare, meals on duty, discounts, and generous leave policies.
- Why this job: Be part of unforgettable experiences at world-class concerts and events.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 30000 - 40000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over‑50s age inclusive jobs board.
Premium Duty Manager - The O2 Arena £37,485 per annum + benefits including healthcare, meals on duty, life assurance, and more.
We’re looking for a Premium Duty Manager with a passion for luxury hospitality to ensure the smooth delivery of food and beverage within premium bars and lounges at The O2 Arena. Using your expert commercial bar and catering knowledge and proactive outlook, you’ll play a key role in providing an exceptional guest experience at world‑class live concerts and entertainment events in London.
Who we are
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. We are culinary champions – it’s what we do and what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service, is key to creating legendary experiences. Focused on doing the right thing for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
Premium Duty Manager – the role
- Always striving for first‑class catering product and service for our clients and customers
- Planning and delivering the food and beverage service within high‑end bars and lounges including special events
- Exceeding guest expectations by meeting high operating standards and effective bar team leadership and management
- Managing business needs and performance standards in line with the Core Signatures guidelines, Client Service Level Agreements and KPI's
- Leading operations for special events in collaboration with the sales team
What we’re looking for
- A background working in dynamic hospitality environment
- Great interpersonal skills – approachable
- Excellent written and verbal communication skills
- The ability to lead and inspire
- An enthusiastic, open, and motivated mindset
- Previous experience in a Duty Manager/Bar Manager role in a premium/luxury hospitality setting
- Previous experience in Events Management is a bonus!
What you’ll get in return
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive entertainment, travel, and shopping discounts
- Employee Assistance Programme
- Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Meals on duty
- Pension scheme and Life Assurance
- 23 days + bank holidays and additional day off for your birthday and holiday purchase scheme
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby’s first birthday
- Professional subscriptions, ongoing training & development and career pathways
- Financial wellbeing programme and preferred rates on salary finance products
Why Join Us?
At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual's unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.
Premium Duty Manager - The O2 employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Duty Manager - The O2
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The O2 or similar venues. A friendly chat can lead to insider info about job openings and even recommendations.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for luxury hospitality shine through. Share stories that highlight your experience and how you’ve gone above and beyond for guests in the past.
✨Tip Number 3
Be proactive! If you see a role that fits you, don’t just wait for the application process. Follow up with a call or email to express your enthusiasm. It shows initiative and can set you apart from other candidates.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Premium Duty Manager. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Premium Duty Manager - The O2
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for luxury hospitality shine through! Share specific experiences that highlight your enthusiasm and how you've gone above and beyond to create exceptional guest experiences.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with the Premium Duty Manager role at The O2, so don’t hold back!
Highlight Your Leadership Skills: As a Premium Duty Manager, you'll need to lead and inspire your team. Use your application to showcase examples of how you've successfully managed teams in the past, especially in high-pressure environments like events or premium settings.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success! It’s the easiest way for us to receive your application and ensures you’re considered for this exciting opportunity at The O2.
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Venue
Before the interview, do your homework on The O2 Arena. Familiarise yourself with its layout, the types of events held there, and the premium bars and lounges. This knowledge will show your genuine interest in the role and help you discuss how you can enhance the guest experience.
✨Showcase Your Hospitality Passion
Be ready to share specific examples from your past experiences that highlight your passion for luxury hospitality. Discuss how you've exceeded guest expectations in previous roles and how you plan to bring that same energy to The O2.
✨Demonstrate Leadership Skills
As a Premium Duty Manager, you'll need to lead a team effectively. Prepare to talk about your leadership style and provide examples of how you've inspired and motivated your team in high-pressure situations, especially during events.
✨Emphasise Communication Skills
Strong communication is key in this role. Be prepared to discuss how you handle communication with both guests and team members. Share instances where your interpersonal skills made a difference in resolving issues or enhancing service delivery.
