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- Tasks: Lead and inspire high-performing teams in facilities management across multiple sites.
- Company: Join Compass Group UK&I, a diverse and inclusive workplace.
- Benefits: Competitive salary, opportunities for growth, and a supportive work culture.
- Why this job: Make a real impact by driving operational excellence and client satisfaction.
- Qualifications: 3+ years in facilities management with strong leadership and financial skills.
- Other info: Embrace diversity and thrive in a fast-paced, client-focused environment.
The predicted salary is between 43200 - 72000 £ per year.
Immediate Start - competitive salary. Are you a people-first leader with a passion for building high-performing teams and delivering exceptional client service? We’re seeking an outstanding Operations Director to lead our facilities management operations, driving performance while inspiring the people behind it. In this strategic leadership role, you’ll oversee a portfolio of multi-site contracts, developing talent, strengthening client partnerships, and ensuring sustainable business growth. Your leadership will create a culture of operational excellence where teams thrive, standards are exceeded, and long-term relationships flourish.
Responsibilities
- Inspire and Lead Teams: Build and develop high-performing FM teams across multiple service lines, creating a culture of accountability, collaboration, and excellence.
- Drive Growth: Strengthen client partnerships, ensuring retention and identifying opportunities for innovation and service expansion.
- Operational Excellence: Champion compliance, quality, and consistency across all FM services, including hard and soft facilities management.
- Financial Leadership: Oversee budgets, performance metrics, and reporting to achieve financial and contractual targets.
- Foster Innovation: Lead continuous improvement initiatives, driving efficiency, sustainability, and service innovation.
Key Skills & Competencies
- Proven leadership skills with the ability to inspire, guide, and motivate diverse teams.
- Excellent interpersonal and communication skills to engage with stakeholders at all levels.
- Strategic thinker with a focus on efficiency, client satisfaction, and innovation.
- Strong financial acumen, including budget management, forecasting, and cost control.
- In-depth knowledge of FM compliance standards (health & safety, statutory maintenance, sustainability).
- Ability to thrive in a fast-paced, client-centric environment with a solutions-focused mindset.
What You Bring
- 3+ years’ experience at director level within facilities management, property services, or multi-site operations.
- A proven track record of leading and developing teams in a multi-contract environment.
- Strong experience in managing and growing client relationships with a focus on service excellence.
- A collaborative and inclusive leadership style with an emphasis on coaching and development.
- Commercial acumen with practical knowledge of contract management and P&L responsibility.
- A strong understanding of health & safety, statutory compliance, and sustainability in FM operations.
At Compass Group UK&I, we’re committed to fostering an environment where every individual can be themselves at work and has equal opportunities to progress. We strive to build a culture that respects and celebrates the unique talents, backgrounds, and abilities of all our people. We want colleagues to feel valued, empowered, and able to thrive — because diversity is our strength.
Operations Director – Facilities Management employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director – Facilities Management
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for an Operations Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can inspire and lead high-performing teams while driving client satisfaction.
✨Tip Number 3
Showcase your financial acumen! Be ready to discuss your experience with budget management and performance metrics. Highlight specific examples where you've driven growth and operational excellence in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and eager to join our team.
We think you need these skills to ace Operations Director – Facilities Management
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, make sure to highlight your leadership style. We want to see how you inspire and motivate teams, so share specific examples of how you've built high-performing teams in the past.
Focus on Client Relationships: Since client satisfaction is key, emphasise your experience in managing and growing client relationships. We love to hear about how you've strengthened partnerships and driven service excellence in your previous roles.
Demonstrate Financial Acumen: Don’t forget to showcase your financial leadership skills! Talk about your experience with budget management and achieving financial targets. We’re looking for someone who can keep us on track financially while driving operational excellence.
Be Authentic: Finally, be yourself! We value authenticity and want to know the real you. Share your passion for facilities management and how you can contribute to our culture of operational excellence. Apply through our website to join us!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Leadership Style
Before the interview, take some time to reflect on your leadership style and how it aligns with the company's values. Be ready to share specific examples of how you've inspired and developed high-performing teams in the past.
✨Showcase Your Financial Acumen
Prepare to discuss your experience with budget management and financial reporting. Bring examples of how you've successfully overseen performance metrics and achieved financial targets in previous roles.
✨Demonstrate Client-Centric Thinking
Think about how you've strengthened client partnerships in your past positions. Be prepared to share stories that highlight your ability to identify opportunities for service innovation and expansion while ensuring client satisfaction.
✨Emphasise Compliance and Sustainability
Familiarise yourself with FM compliance standards and sustainability practices. Be ready to discuss how you've championed these areas in your previous roles, showcasing your commitment to operational excellence.
