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- Tasks: Lead premium food and beverage service at The O2 Arena's luxury bars and lounges.
- Company: Join Levy UK & Ireland, part of the world's largest catering company.
- Benefits: Enjoy healthcare, meals on duty, discounts, and generous leave policies.
- Why this job: Be part of world-class events and create unforgettable guest experiences.
- Qualifications: Experience in luxury hospitality and strong leadership skills required.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
The predicted salary is between 31400 - 41900 £ per year.
Premium Duty Manager - The O2 Arena
£37,485 per annum + benefits including healthcare, meals on duty, life assurance, and more.
We're looking for a Premium Duty Manager with a passion for luxury hospitality to ensure the smooth delivery of food and beverage within premium bars and lounges at The O2 Arena. Using your expert commercial bar and catering knowledge and proactive outlook, you'll play a key role in providing an exceptional guest experience at world-class live concerts and entertainment events in London.
Who we are
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality. We are culinary champions – it's what we do and what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service, is key to creating legendary experiences. Focused on doing the right thing for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
Premium Duty Manager – the role
- Always striving for first-class catering product and service for our clients and customers
- Planning and delivering the food and beverage service within high-end bars and lounges including special events
- Exceeding guest expectations by meeting high operating standards and effective bar team leadership and management
- Managing business needs and performance standards in line with the Core Signatures guidelines, Client Service Level Agreements and KPI's
- Leading operations for special events in collaboration with the sales team
What we're looking for
- A background working in dynamic hospitality environment
- Great interpersonal skills – approachable
- Excellent written and verbal communication skills
- The ability to lead and inspire
- An enthusiastic, open, and motivated mindset
- Previous experience in a Duty Manager/Bar Manager role in a premium/luxury hospitality setting
- Previous experience in Events Management is a bonus!
What you'll get in return
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive entertainment, travel, and shopping discounts
- Employee Assistance Programme
- Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Meals on duty
- Pension scheme and Life Assurance
- 23 days + bank holidays and additional day off for your birthday and holiday purchase scheme
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Professional subscriptions, ongoing training & development and career pathways
- Financial wellbeing programme and preferred rates on salary finance products
Why Join Us?
At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual's unique strengths. Our diverse team fuels creativity, innovation, and success. We promote fairness, ensure all voices are heard, and provide equal opportunities for all. We welcome candidates from all backgrounds to join us in creating a supportive, equitable workplace where everyone can thrive and contribute. Together, we achieve greatness.
Premium Duty Manager - The O2 in London employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Premium Duty Manager - The O2 in London
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at The O2 or similar venues. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for luxury hospitality shine through. Share stories about your experiences and how you’ve exceeded guest expectations in the past.
✨Tip Number 3
Prepare for the unexpected! Be ready for situational questions during interviews. Think about how you would handle high-pressure situations or manage a team during a busy event – they want to see your leadership skills in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace Premium Duty Manager - The O2 in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for luxury hospitality shine through! Share specific experiences that highlight your enthusiasm and how you've gone above and beyond to create memorable guest experiences.
Tailor Your Application: Make sure to customise your application to reflect the job description. Use keywords from the listing, like 'premium bars' and 'exceptional service', to show that you understand what we're looking for in a Premium Duty Manager.
Highlight Your Leadership Skills: We want to see how you can lead and inspire a team! Include examples of how you've successfully managed teams in the past, especially in high-pressure environments, to demonstrate your capability as a Duty Manager.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at The O2 Arena.
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Venue
Before the interview, do your homework on The O2 Arena. Familiarise yourself with its layout, the types of events held there, and the premium bars and lounges. This knowledge will show your genuine interest in the role and help you discuss how you can enhance the guest experience.
✨Showcase Your Hospitality Passion
Be ready to share specific examples from your past experiences that highlight your passion for luxury hospitality. Discuss how you've exceeded guest expectations in previous roles and how you plan to bring that same energy to The O2.
✨Demonstrate Leadership Skills
As a Premium Duty Manager, you'll need to lead a team effectively. Prepare to talk about your leadership style and provide examples of how you've inspired and managed teams in high-pressure environments. Highlight any experience you have in training staff or improving team performance.
✨Emphasise Communication Skills
Excellent communication is key in this role. Be prepared to discuss how you handle communication with both guests and team members. You might want to share a story where your communication skills made a significant impact on an event or guest experience.
