Operations Manager - Mobilisation in London

Job Introduction12 month FTC – Operations Manager – Mobilisation Project

£70,000 – £75,000 dependent on experience

Lead one of the UK\’s most significant workplace service mobilisations!

This is not a traditional project role.

We are looking for an experienced Operations Manager/Mobilisation Manager, to play a critical role in the mobilisation and transformation of services across a large, complex workplace portfolio – including the launch of a landmark, high-occupancy building and the transition of multiple service streams into new operating models.

This role exists to make change land well!

You will take ownership of time‐critical mobilisations and service transitions, ensuring new services are launched safely, compliantly, and ready to perform from day one.

Operating across live environments, you will provide calm, decisive leadership through periods of change, working closely with operational teams, support functions, suppliers, and senior client stakeholders to deliver seamless go‐lives and confident handovers into business‐as‐usual operations.

This is a highly visible role, suited to someone who enjoys bringing order to complexity, protecting service quality under pressure, and leaving behind strong, scalable operations.

What you\’ll be responsible for

Leading the mobilisation and transition of new services, locations, and operating models

Owning operational readiness across people, process, systems, suppliers, and assets

Planning and delivering go‐live activity, early‐life support, and structured BAU handover

Coordinating multiple stakeholders and suppliers to deliver at pace

Identifying and mitigating mobilisation risks, ensuring safety, compliance, and governance standards are met

Supporting the removal of legacy or interim ways of working and embedding sustainable operations

What we\’re looking for

Proven experience delivering mobilisations, transitions, or large‐scale operational change

Strong understanding of operational readiness and live‐environment delivery

Excellent stakeholder management and communication skills

Calm, structured, and solutions‐focused approach under pressure

Experience in workplace services, hospitality, FM, or similar environments (desirable)

Why join us?

Be part of a once‐in‐a‐generation mobilisation within a high‐profile environment

Operate with genuine ownership and visibility

Work alongside senior leaders shaping the future of workplace services

Deliver change that leaves a lasting operational legacy

We ensure you\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

Free meals

Subsidised gym membership

Contributory pension scheme

Grow your career with our Career Pathways and MyLearning programmes

Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits

Exclusive travel discounts with TUI, Expedia, Booking.com and many more

Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more

Up to 44% off cinema tickets to enjoy your favourite blockbuster

Receive cash rewards every time you spend and use them on a wide range of brands

Un‐wind with us with free wellness, mindfulness and exercise classes

You can share all discounts and offers with your friends and families

About UsRestaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\’s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

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