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For Companies At a Glance
- Tasks: Lead and inspire high-performing teams in facilities management while driving operational excellence.
- Company: Join Compass Group UK&I, a leader in inclusive workplace culture.
- Benefits: Competitive salary, opportunities for growth, and a supportive work environment.
- Why this job: Make a real impact by fostering innovation and client satisfaction in a dynamic role.
- Qualifications: 3+ years of director-level experience in facilities management and strong leadership skills.
- Other info: Embrace diversity and thrive in a fast-paced, client-centric environment.
The predicted salary is between 48000 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Job Introduction
Immediate Start - competitive salary
Are you a people-first leader with a passion for building high-performing teams and delivering exceptional client service? We’re seeking an outstanding Operations Director to lead our facilities management operations, driving performance while inspiring the people behind it.
Key Responsibilities
- Inspire and Lead Teams: Build and develop high-performing FM teams across multiple service lines, creating a culture of accountability, collaboration, and excellence.
- Drive Growth: Strengthen client partnerships, ensuring retention and identifying opportunities for innovation and service expansion.
- Operational Excellence: Champion compliance, quality, and consistency across all FM services, including hard and soft facilities management.
- Financial Leadership: Oversee budgets, performance metrics, and reporting to achieve financial and contractual targets.
- Foster Innovation: Lead continuous improvement initiatives, driving efficiency, sustainability, and service innovation.
Key Skills & Competencies
- Proven leadership skills with the ability to inspire, guide, and motivate diverse teams.
- Excellent interpersonal and communication skills to engage with stakeholders at all levels.
- Strategic thinker with a focus on efficiency, client satisfaction, and innovation.
- Strong financial acumen, including budget management, forecasting, and cost control.
- In-depth knowledge of FM compliance standards (health & safety, statutory maintenance, sustainability).
- Ability to thrive in a fast-paced, client-centric environment with a solutions-focused mindset.
What You Bring
- 3+ years' experience at director level within facilities management, property services, or multi-site operations.
- A proven track record of leading and developing teams in a multi-contract environment.
- Strong experience in managing and growing client relationships with a focus on service excellence.
- A collaborative and inclusive leadership style with an emphasis on coaching and development.
- Commercial acumen with practical knowledge of contract management and P&L responsibility.
- A strong understanding of health & safety, statutory compliance, and sustainability in FM operations.
At Compass Group UK&I, we’re committed to fostering an environment where every individual can be themselves at work and has equal opportunities to progress. We strive to build a culture that respects and celebrates the unique talents, backgrounds, and abilities of all our people. We want colleagues to feel valued, empowered, and able to thrive - because diversity is our strength.
Operations Director – Facilities Management in London employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director – Facilities Management in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the lookout for an Operations Director role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can inspire and lead high-performing teams, just like they’re looking for!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, send a quick thank-you note to express your appreciation. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for talented individuals like you. Plus, it’s a great way to ensure your application gets the attention it deserves. Let’s get you that dream job!
We think you need these skills to ace Operations Director – Facilities Management in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Operations Director role. Highlight your leadership experience in facilities management and any achievements that showcase your ability to drive growth and operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about facilities management and how your people-first approach aligns with our values. Be sure to mention specific examples of how you've inspired teams and fostered innovation.
Showcase Your Financial Acumen: Since financial leadership is key for this role, don’t forget to include details about your experience with budget management and performance metrics. We want to see how you’ve successfully overseen financial targets in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Stuff
Before the interview, dive deep into the company’s values and recent projects. Understand their approach to facilities management and be ready to discuss how your experience aligns with their goals. This shows you’re genuinely interested and prepared.
✨Showcase Your Leadership Style
As an Operations Director, your leadership style is crucial. Be prepared to share specific examples of how you've built high-performing teams and fostered a culture of collaboration. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Financial Acumen
Since financial leadership is key for this role, brush up on your budget management and forecasting skills. Be ready to discuss how you've successfully managed budgets in the past and how you can apply that knowledge to drive performance in this new role.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your understanding of the role and the company. Inquire about their current challenges in facilities management or how they measure success in client partnerships. This not only shows your interest but also helps you gauge if the company is the right fit for you.
