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- Tasks: Lead multi-site operations, ensuring exceptional service and client satisfaction in a dynamic environment.
- Company: Join a leading company committed to excellence in food-led services.
- Benefits: Competitive salary, company car, exclusive perks, and professional development opportunities.
- Why this job: Shape your career while making a real impact in a collaborative leadership role.
- Qualifications: Experience in service delivery, strong leadership, and people development skills required.
- Other info: Exciting opportunity for ambitious individuals looking to grow in a supportive team.
The predicted salary is between 43200 - 72000 £ per year.
An opportunity has arisen for a talented Operations Director to join us in ESS where you will play a key role within the leadership team, and our shared commitments.
Benefits:
- Competitive salary + Company car + benefits
- Compass exclusive offers on PerksAtWork
- Access to a wide range of programs to train and develop you
- Pension contribution
Responsibilities:
- Responsible for multi-site delivery of a wide range of food-led Soft FM services, managing client and stakeholder relationships whilst ensuring contractual compliance and adherence to company policies.
- Drive and review business performance and growth, nurturing a service-led culture within your large team.
- Work closely with a wide stakeholder group to deliver collaborative, winning solutions in an exciting Defence environment.
- Drive value, be innovative and strive for service excellence.
- Develop and deliver strong leadership to your team of General Managers, supporting their development and performance through growth.
- Exercise tight control of your P&L, managing risks and opportunities effectively.
- Collaborate with regional HRBP to develop and execute a strong people strategy across your region.
- Coach and develop people to grow as individuals and within teams, raising levels of employee engagement and building a rich succession plan.
- Champion the development and execution of first-rate food and retail services, ensuring high satisfaction rates from users.
- Grow and maintain strong, collaborative relationships with our senior client base.
- Ensure consistency and exceptional service is delivered across all service streams to customers every day.
- Form a key part of the Regional Senior Leadership Team, working collaboratively with your Business Director and other Operations Directors.
Who You Are:
- Ambitious and keen to grow your career.
- Excellent understanding of delivering Soft FM support services.
- Previous experience in delivering food-led support services is useful.
- Experience in a broadly similar service delivery sector; a military background may be advantageous.
- Strong influencing, coaching and people development skills.
- Tactical nous with the ability to plan and execute plans effectively.
- Experience of leading and managing large teams over multiple locations.
- A self-starter, excited about food, service and people.
- Strong record of winning leadership.
- Able to build positive, collaborative relationships quickly.
- Able to drive change with effective project and stakeholder management skills.
- Excellent written and verbal communication skills.
- Proactive, pragmatic, and commercial approach.
Operations Director in London employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy to reach out to current employees at companies you’re interested in. You never know who might help you land that Operations Director role!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face in the food-led Soft FM services sector. This will not only impress your interviewers but also help you tailor your answers to show how you can drive value and service excellence.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've developed teams and driven performance in previous roles. Highlight your experience in managing large teams across multiple locations, as this is key for an Operations Director position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search. So, get your application in and let’s make some magic happen together!
We think you need these skills to ace Operations Director in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Director role. Highlight your experience in managing multi-site operations and delivering food-led services. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for service excellence and your ability to lead large teams. Let us know why you’re excited about this opportunity at StudySmarter.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Share specific examples of how you've driven business performance and built strong client relationships. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on our radar. We can’t wait to hear from you!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Operations Inside Out
Before the interview, dive deep into the specifics of food-led Soft FM services. Understand the key challenges and trends in the industry. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've successfully managed large teams in the past. Use specific examples that highlight your coaching and people development skills, as well as your ability to drive a service-led culture.
✨Demonstrate Your Strategic Thinking
Think about how you would approach P&L management and risk assessment in this role. Be ready to share your tactical plans for driving business performance and growth, and how you would collaborate with stakeholders to achieve shared objectives.
✨Engage with Their Vision
Research the company’s values and recent initiatives, especially in the Defence sector. During the interview, align your answers with their vision and demonstrate how you can contribute to delivering exceptional service and innovative solutions.
