Marketing And Engagement Manager in London

Marketing And Engagement Manager in London

London Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Create and execute innovative marketing campaigns in the vibrant hospitality sector.
  • Company: Join a leading hospitality company that values creativity and collaboration.
  • Benefits: Enjoy a competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
  • Why this job: Make a real impact on customer experiences while working with food and creativity.
  • Qualifications: Strong marketing experience in hospitality and excellent communication skills.
  • Other info: Dynamic role with opportunities for career growth and personal development.

The predicted salary is between 36000 - 60000 Β£ per year.

Are you a creative, commercially minded marketer who truly understands the pace and nuance of hospitality and food-led environments? We are seeking a Marketing & Engagement Manager to deliver standout engagement and marketing activity that elevates the customer experience and drives operational and commercial success.

In this role, you will shape and deliver a diverse marketing strategy that supports a large, multi-site hospitality operation. You will lead the development of campaigns, digital initiatives, and engagement programmes that bring food stories to life, enhance on-site experiences, and support continued innovation. You will work closely with operational teams, culinary leads, suppliers, and client stakeholders to ensure that every activation, from menu launches to themed events, lands with impact.

Key Responsibilities
  • Develop and deliver integrated marketing campaigns across digital, social, content and in-location channels.
  • Create client-ready communication materials including weekly packs and quarterly review decks.
  • Build and manage a rolling engagement calendar focused on food, wellbeing, and experience-led activity.
  • Ensure food counters, displays and spaces consistently reflect high hospitality standards and compelling provenance storytelling.
  • Produce and brief creative assets, POS, visual materials and promotional collateral.
  • Lead digital content on apps and platforms, including activity updates, ingredient stories and customer communications.
  • Support new digital initiatives and transitions across the sector.
  • Drive employee engagement, feedback loops, culinary insight gathering, and wellbeing-focused activity.
  • Manage themed events, seasonal activations, supplier collaborations and on-site set-ups.
  • Analyse campaign performance and build commercially sound business cases.
About You

You will thrive in this role if you bring:

  • Strong marketing experience within hospitality, foodservice, retail food or similar guest-focused environments.
  • Proven ability to craft and execute multi-channel communication programmes.
  • Confidence working with creative tools such as Canva (Creative Suite desirable).
  • A collaborative style with excellent stakeholder management.
  • A balance of strategic thinking and hands-on delivery.
  • Data-driven decision-making and strong commercial awareness.
  • Excellent written and verbal communication skills.
  • Creativity, pragmatism, and the ability to work with pace and agility.

This is an exciting opportunity to shape marketing and engagement activity for a large, fast-moving hospitality operation. If you are passionate about food, customer experience, and delivering creative initiatives that make a real impact, we would love to hear from you.

We ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Unwind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Marketing And Engagement Manager in London employer: Compass Group UK & Ireland

As a Marketing and Engagement Manager at Restaurant Associates in London, you'll be part of a dynamic team that values creativity and collaboration in the fast-paced hospitality sector. With a comprehensive benefits package, including career development programmes, healthcare access, and exclusive discounts, we prioritise your well-being and professional growth. Join us to make a meaningful impact on customer experiences while enjoying a supportive work culture that celebrates diversity and innovation.
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Contact Detail:

Compass Group UK & Ireland Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Marketing And Engagement Manager in London

✨Tip Number 1

Network like a pro! Get out there and connect with people in the hospitality and food sectors. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on your dream job!

✨Tip Number 2

Show off your creativity! When you get the chance to meet potential employers, bring along a portfolio of your best marketing campaigns or ideas. This will not only showcase your skills but also demonstrate your passion for the role.

✨Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire and express your interest in working with them. A well-timed email can make all the difference and show that you’re genuinely interested.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll ensure your application gets the attention it deserves. Plus, it’s a great way to stay updated on new roles as they come up!

We think you need these skills to ace Marketing And Engagement Manager in London

Marketing Strategy Development
Campaign Management
Digital Marketing
Content Creation
Stakeholder Management
Data Analysis
Communication Skills
Creativity
Project Management
Collaboration
Commercial Awareness
Experience in Hospitality
Use of Creative Tools (e.g., Canva)
Event Management
Customer Engagement

Some tips for your application 🫑

Show Your Creativity: As a Marketing & Engagement Manager, creativity is key! Make sure your application reflects your unique style and innovative ideas. Use engaging language and examples that showcase your marketing flair.

Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to highlight your experience in hospitality and food-led environments. We want to see how your skills align with our needs, so be specific!

Highlight Your Communication Skills: Excellent written communication is crucial for this role. Ensure your application is clear, concise, and free of errors. Show us you can craft compelling messages that resonate with audiences.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows you’re serious about joining our team at StudySmarter!

How to prepare for a job interview at Compass Group UK & Ireland

✨Know Your Audience

Before the interview, research the company and its target audience. Understand their marketing strategies and how they engage with customers in the hospitality sector. This will help you tailor your responses and show that you're genuinely interested in their operations.

✨Showcase Your Creativity

Prepare examples of past marketing campaigns you've led, especially those that involved food or hospitality. Be ready to discuss your creative process and how you measure success. This will demonstrate your ability to think outside the box and deliver impactful results.

✨Be Data-Driven

Familiarise yourself with key metrics used in marketing, such as engagement rates and ROI. Be prepared to discuss how you've used data to inform your marketing decisions in previous roles. This shows that you can balance creativity with analytical thinking, which is crucial for this position.

✨Engage with Stakeholders

Highlight your experience in collaborating with various teams, from culinary leads to suppliers. Share specific examples of how you've successfully managed stakeholder relationships to drive marketing initiatives. This will illustrate your collaborative style and ability to work effectively in a multi-faceted environment.

Marketing And Engagement Manager in London
Compass Group UK & Ireland
Location: London
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