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- Tasks: Lead and innovate Non-Food Services to enhance patient care at Kings College Hospital.
- Company: Join a leading healthcare organisation committed to excellence and innovation.
- Benefits: Competitive salary, excellent benefits, and clear career progression opportunities.
- Why this job: Make a real impact on patient safety and wellbeing in a dynamic environment.
- Qualifications: 5+ years of leadership experience in healthcare operations and strong people skills.
- Other info: Be part of a culture that values inclusivity, innovation, and continuous improvement.
The predicted salary is between 60000 - 90000 £ per year.
Salary: £75,000 + excellent benefits
Location: Kings College Hospital, Denmark Hill, London
Contract: Full-time, Permanent
Lead Essential Services That Power World‑class Patient Care.
We are searching for an inspiring operational leader to head Non-Food Services across Portering, Domestic Services, and Logistics at one of the UK’s most complex healthcare environments. As Head of FM, you will shape strategy, elevate service standards, and lead high-performing teams that keep hospital operations safe, efficient, and patient-focused.
What You’ll Do
- Lead & Innovate: Develop a high-performing Non-Food Service Delivery Model across multiple teams.
- Champion Quality: Ensure full compliance with NHS, HSE, and contractual standards, driving excellence in infection control and patient safety.
- Inspire Teams: Build, motivate, and develop multi-disciplinary teams to deliver exceptional service.
- Drive Efficiency: Use data, KPIs, and insights to improve performance and optimise operations.
- Collaborate Widely: Work closely with clinical and operational leaders to align services with hospital priorities.
- Transform Services: Support mobilisation, process redesign, and digital innovation initiatives.
- Deliver Commercial Results: Manage budgets, identify efficiencies, and ensure sustainable service delivery.
What We’re Looking For
- A proven operational leader with the credibility and confidence to work in a fast-paced, high-demand healthcare setting.
- 5+ years leading multi-disciplinary teams (cleaning, portering, logistics, or facilities).
- Strong knowledge of NHS or healthcare operational standards.
- Exceptional people leadership and coaching capability.
- Commercially aware with experience delivering within budget.
- Skilled in change management, service transformation, and stakeholder engagement.
- Passionate about service excellence, sustainability, and improving patient experience.
Why Join Us?
- A role with real influence over services that directly affect patient safety and wellbeing.
- A culture that champions innovation, inclusivity, and continuous improvement.
- Clear progression and development opportunities within a large, global organisation.
- The chance to lead at scale — and see the impact of your work every single day.
Ready to shape the future of healthcare operations? If you are a strategic, people-focused leader who wants their work to truly matter, we would love to hear from you. Apply now and help us create safer, smarter, and more sustainable healthcare environments.
Head of FM in London employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of FM in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at Kings College Hospital or similar environments. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by diving deep into the hospital's values and recent initiatives. Show us how your experience aligns with their mission to enhance patient care and service excellence.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've inspired teams or driven change. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team and making a difference in healthcare.
We think you need these skills to ace Head of FM in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the job description. Highlight your experience in leading multi-disciplinary teams and any relevant operational standards you've worked with. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about service excellence and how you can drive efficiency in our operations. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use data and examples to demonstrate how you've improved performance or transformed services in previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Stuff
Make sure you’re well-versed in the specifics of non-food services, especially in a healthcare setting. Brush up on NHS standards and be ready to discuss how you’ve led teams in similar environments.
✨Showcase Your Leadership Style
Prepare examples that highlight your people leadership skills. Think about times when you’ve motivated teams or driven change. Be ready to explain how you inspire and develop multi-disciplinary teams.
✨Data is Your Friend
Familiarise yourself with key performance indicators (KPIs) relevant to facilities management. Be prepared to discuss how you’ve used data to drive efficiency and improve service delivery in past roles.
✨Align with Their Vision
Research Kings College Hospital and understand their priorities. Be ready to discuss how your vision for non-food services aligns with their goals, particularly around patient safety and service excellence.
