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- Tasks: Lead catering and residential operations, enhancing student life and engagement.
- Company: Join a dynamic team at the University of London, focused on hospitality and innovation.
- Benefits: Enjoy personal development, healthcare support, holiday allowance, and social events.
- Why this job: Shape the student experience and make a real impact in a prestigious environment.
- Qualifications: Senior management experience in hospitality or multi-site operations required.
- Other info: Great career growth opportunities and a supportive work culture.
The predicted salary is between 36000 - 60000 £ per year.
Great food in the workplace isn’t simply about fuel. It’s about increasing productivity and improving performance; it’s about happy motivated people and inspiring environments. Our customers are at the heart of everything we do - we live to bring food and people together. We are brave, bold and curious adventurers in food and drink. Never shy of being different, always challenging the conventional. Our passionate team of chefs, baristas, servers, nutritionists and much more, love nothing more than creating memorable moments that enrich the everyday.
We are currently recruiting for a General Manager to join our team at University of London.
Location: University of London, Central London
Are you a dynamic leader with a passion for hospitality, operational excellence, and student experience? We’re seeking a General Manager to oversee our multi-site Halls of Residence at the University of London. In this role, you will lead catering operations, residential services, and student engagement initiatives, ensuring top-quality food, service, and compliance across all sites. You’ll work closely with our executive chef, unit managers, and university partners to drive innovation, efficiency, and a first-class student experience.
What you’ll do:
- Lead and develop multi-site catering and residential operations.
- Manage budgets, P&L, procurement, labour, and waste to deliver financial targets.
- Deliver themed events, pop-ups, and initiatives to enhance student life.
- Ensure full compliance with food safety, health & safety, and governance standards.
- Build strong relationships with university stakeholders, driving service excellence and operational alignment.
- Recruit, coach, and develop high-performing teams.
What we’re looking for:
- Senior management experience in contract catering, multi-site operations, or hospitality.
- Proven P&L accountability and operational leadership.
- Strong student-focused mindset, with excellent people and stakeholder management skills.
Why join us
This is your chance to shape the student experience, lead a talented team, and make a tangible impact on service delivery and engagement at a prestigious university.
What’s in it for you?
Working with Gather and Gather has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
General Manager - Halls of Residence in London employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Halls of Residence in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and catering industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Showcase your passion! When you get the chance to meet potential employers or attend interviews, let your enthusiasm for student experience and operational excellence shine through. Share your ideas on how you can enhance the student life at the University of London.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle challenges in multi-site operations or budget management. Practise your responses so you can demonstrate your senior management experience confidently during interviews.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it shows you’re genuinely interested in joining our team and making a difference!
We think you need these skills to ace General Manager - Halls of Residence in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for hospitality and student experience shine through. We want to see how your passion aligns with our mission of bringing food and people together!
Tailor Your CV: Make sure to customise your CV to highlight your senior management experience in contract catering or multi-site operations. We love seeing how your skills match the role of General Manager at the University of London.
Be Specific: Use specific examples from your past roles to demonstrate your P&L accountability and operational leadership. We appreciate clear, concrete evidence of your achievements and how they can benefit us.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the student experience.
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand their approach to hospitality and student engagement. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in their vision.
✨Showcase Your Leadership Skills
As a General Manager, leadership is key. Prepare examples of how you've successfully led teams in the past, especially in multi-site operations. Be ready to discuss your management style and how you motivate and develop your team to achieve excellence.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing budgets or ensuring compliance with health and safety standards. Think of real-life scenarios from your experience and how you tackled challenges effectively.
✨Engage with Your Interviewers
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the university’s culture. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you.
