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- Tasks: Create unforgettable events at the iconic Churchill War Rooms in London.
- Company: Join Restaurant Associates, part of Compass Group UK&I, known for brilliant hospitality.
- Benefits: Enjoy a competitive salary, performance bonuses, and exclusive discounts on travel and shopping.
- Why this job: Be at the heart of event sales, driving memorable experiences and exceeding customer expectations.
- Qualifications: 2 years in proactive sales, excellent communication skills, and a passion for hospitality.
- Other info: Opportunities for career growth and wellness classes to unwind.
The predicted salary is between 28000 - 38000 £ per year.
Location: Churchill War Rooms, London
Salary: Up to £33,000 per annum
Contract: Permanent, Full-Time, Monday to Friday
Working in the heart of Central London at the iconic Churchill War Rooms, creating memorable events for our customers. As a Conference and Events Sales Executive, you are at the heart of our operation, and we are looking for an individual who shares our energy and passion to increase and enhance sales. You will be working as part of our fantastic sales team driving enquiries and bookings across our three iconic London venues and ensuring all customer needs are met and their expectations are exceeded, with a focus on increasing corporate business.
Responsibilities:
- Undertaking reactive sales activities including responding to voice and email enquiries
- Cross-selling - multi location proposals across 3 iconic London venues
- Producing professional and accurate proposals, providing best options first time to customers, within agreed response times
- Following up on all enquiries within a specific time scale with an aim to convert to confirmed bookings and ensuring conversion rates of incoming sales enquiries and bookings are optimised
- Securing venue show rounds for the BDMs and Event Planners
- Achieving agreed sales targets by driving conversion
- Issuing contracts to customers once bookings are converted
- Ensuring all details and requirements of confirmed bookings are handed over accurately to the Event Planner
- Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts
- Working alongside BDM and Events Planners, nurture customer relationships to maximise all sales and upselling opportunities
- Maintaining accurate, up-to-date reports and information
- Maintaining the compliance benchmarks
- Maintaining relationships with regional agent accounts alongside BDM
- Supporting innovative campaigns for the sales and marketing plan
- Achieving and exceeding agreed sales campaign targets
- Having the opportunity to attend local/national FAM Trips and Showcases
- Responding positively and efficiently to customers, ensuring repeat business is optimised
- Performing ad hoc tasks as directed.
The Ideal Candidate:
- Minimum 2 years' experience in a proactive enquiry handling sales role, preferably within a high-profile Conference & Events venue, with a proven track record of achieving sales targets.
- Minimum 1 year experience in the London market
- Previous experience of a diary management system
- Multi-site selling experience
- High degree of commercial awareness and to be able to understand links between sales and profit
- Excellent written ability
- Strong communication and organisation skills
- An ability to sell a product/package.
- Enthusiastic and confident
- Ability to deal with a wide range of people
- Excellent attention to detail
- Previous experience within the Hospitality Sector
- Knowledge of Delphi booking system (but not essential)
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Competitive salary depending on experience
- Performance related bonus
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us:
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength.
Conference & Events Sales Executive in London employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Events Sales Executive in London
✨Tip Number 1
Get to know the company inside out! Research their events, values, and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience and how it aligns with the role. Highlight your sales achievements and how you've exceeded targets in the past – this is your time to shine!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Conference & Events Sales Executive in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for events and sales shine through! We want to see that energy and passion you have for creating memorable experiences.
Tailor Your Proposal: Make sure to customise your application to highlight your relevant experience in the Conference & Events sector. We love seeing how your skills align with our needs, so don’t hold back!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate well-structured applications that get straight to the heart of your achievements and how they relate to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Venues
Familiarise yourself with the three iconic venues you'll be working with. Understand their unique features and what makes each one special. This knowledge will help you tailor your proposals and show genuine enthusiasm during the interview.
✨Showcase Your Sales Skills
Prepare to discuss specific examples of how you've successfully handled enquiries and converted them into bookings in the past. Highlight your experience in cross-selling and upselling, as this is crucial for the role.
✨Demonstrate Your Communication Prowess
Since strong communication skills are essential, practice articulating your thoughts clearly and confidently. Consider role-playing common interview questions with a friend to refine your responses and ensure you come across as enthusiastic and engaging.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and customer service skills. Think about how you would handle difficult situations or meet tight deadlines, and be prepared to share your thought process during the interview.
