At a Glance
- Tasks: Join our team to deliver exceptional customer service and support catering operations.
- Company: Be part of Restaurant Associates, a leading premium hospitality provider.
- Benefits: Earn £12.71 per hour with flexible shifts and weekly pay.
- Other info: Opportunities for growth and a commitment to inclusivity and sustainability.
- Why this job: Gain experience in a dynamic environment while serving iconic venues.
- Qualifications: Passion for service, teamwork, and reliability are key.
The predicted salary is between 12 - 12 £ per hour.
Location: RAF London, Hendon, NW9 5LL
Salary: £12.71 per hour
Contract: Zero-hour contract, working across venues that have a 7‑day a week operation. Weekend and evening work is required. Weekly paid.
We're on the lookout for enthusiastic Catering Assistants to join our busy, successful catering team at RAF London on a flexible, zero‑hour basis. As a member of the front‑of‑house team, you will be part of a hard‑working, friendly group who all share the same goal – to deliver exceptional customer service to our visitors.
This role requires you to be responsible for a variety of tasks, including basic food production & preparation, customer service, and supporting the overall catering operations while ensuring compliance with all Health and Food Safety regulations. Supporting the delivery of the excellent front‑of‑house operation standards onsite is expected, whereby you will be welcoming guests, serving food & drinks, operating the till system and preparing coffees to a high standard.
In return, you’ll have the opportunity to grow with a company that invests in its people, celebrates individuality, and rewards employees who go the extra mile.
Shifts
Shifts will vary between Monday to Sunday. Due to the nature of the business, we offer a variety of shifts, giving you flexibility while earning extra income. Please ensure you can commit primarily to working daytimes and evenings throughout the week and weekend. It is vital you are able to work during the school holidays too, as this is a busy time for the venue. This is a casual zero‑hour role, so hours will vary depending on the needs of the business on a weekly basis.
About You
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
- Demonstrate exceptional timekeeping and reliability
- Have a safety‑first mindset
- Experienced in hospitality, catering, or customer service (desirable)
About Us
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high‑quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK, including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more.
Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large‑scale ground events of up to 1,000 people. You can find a full list of our venues on our website.
We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability‑led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.
Catering Assistant - RAF London employer: Compass Group UK & Ireland
Restaurant Associates is an exceptional employer, offering a vibrant and inclusive work culture at RAF London, where you can thrive as a Catering Assistant. With flexible zero-hour contracts, competitive pay, and a commitment to employee growth, we celebrate individuality and reward those who go the extra mile. Join our dynamic team and enjoy the opportunity to work in iconic venues while delivering outstanding service to our visitors.
Contact Details:
Compass Group UK & Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Catering Assistant - RAF London
✨Tip Number 1
Get to know the venue! Before your interview, check out RAF London and its vibe. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Be flexible and ready to adapt! With a zero-hour contract, shifts can vary. Show us that you're willing to work evenings and weekends, especially during busy times like school holidays. It’ll make you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our fantastic catering team at RAF London.
We think you need these skills to ace Catering Assistant - RAF London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for delivering outstanding service shine through. We want to see that you genuinely care about making customers happy and that you're excited about the role!
Tailor Your Application:Make sure to customise your application to highlight your relevant experience in hospitality or customer service. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Catering Assistant. Familiarise yourself with tasks like food preparation, customer service, and health regulations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about delivering exceptional customer service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your passion for providing great service.
✨Be Ready for Teamwork Questions
As a Catering Assistant, you'll be part of a team. Prepare to discuss how you work well with others, handle conflicts, and contribute to a positive team environment. Highlight any previous experience in hospitality or catering where teamwork was essential.
✨Dress the Part and Bring Your A-Game
First impressions matter! Dress smartly and appropriately for the interview, reflecting the professional yet friendly atmosphere of the catering team. Also, come prepared with questions about the role and the company to show your enthusiasm and engagement.
