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- Tasks: Support daily operations and lead a motivated team at Costa Coffee.
- Company: Join the respected Compass Group in a healthcare setting.
- Benefits: Competitive salary, career development, discounts, and wellness classes.
- Why this job: Make a real impact while enjoying great perks and growth opportunities.
- Qualifications: Previous supervisory experience and strong customer service skills.
- Other info: Inclusive environment that values diversity and personal growth.
The predicted salary is between 24000 - 36000 £ per year.
We are currently recruiting a dedicated Assistant Costa Coffee Manager to join our team in Leeds. This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality.
Working alongside the Store Manager, you will help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.
Responsibilities- Support the Manager in the daily running of the Costa store
- Lead, motivate, and inspire the team to deliver exceptional customer service
- Assist with staff rotas, stock management, and ordering supplies
- Ensure the café is clean, well-presented, and compliant with all health and safety standards
- Help manage cashing-up, record keeping, and other administrative tasks
- Maintain a positive and professional atmosphere within the team
- Step up and take responsibility in the Manager's absence
- Previous experience in a supervisory or team leader role within a café, retail, or catering environment
- Strong communication and leadership skills
- Excellent customer service focus with a proactive attitude
- Reliable, well-presented, and able to work under pressure
- A team player with the ability to use your own initiative
- Committed to maintaining high standards of hygiene and safety
- Opportunities for training, career development, and progression.
- A supportive, inclusive working environment within a respected healthcare setting
- A comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets
- Receive cash rewards every time you spend
- Free wellness, mindfulness and exercise classes
As part of Compass, you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members.
Assistant Manager - Costa Coffee in Leeds employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Costa Coffee in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's values and mission. This way, you can show how your own values align with theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice your customer service scenarios! As an Assistant Manager, you'll need to handle various situations. Think of examples from your past experiences where you went above and beyond for customers, and be ready to share them.
✨Tip Number 3
Show off your leadership skills! Be prepared to discuss how you've motivated teams in the past. Share specific instances where you inspired your colleagues to achieve great results, as this will highlight your potential as a leader.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds!
We think you need these skills to ace Assistant Manager - Costa Coffee in Leeds
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Mention any relevant experience you have in the café or retail environment and how it fuels your desire to provide exceptional service at Costa.
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team. Make sure to showcase your previous supervisory experience and how you've motivated others to deliver great customer experiences. We want to see your leadership style!
Be Detail-Oriented: Pay attention to the details in your application. From ensuring your CV is well-presented to double-checking for typos, we appreciate candidates who take pride in their work. It reflects the high standards we uphold at Costa.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Coffee
Familiarise yourself with Costa Coffee's menu and values. Being able to discuss your favourite drinks or the latest promotions shows genuine interest and can impress the interviewers.
✨Showcase Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Highlighting your ability to motivate and inspire others will resonate well with the hiring managers.
✨Customer Service Focus
Be ready to share specific instances where you went above and beyond for a customer. This role is all about delivering exceptional service, so demonstrating your commitment to customer satisfaction is key.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.