At a Glance
- Tasks: Provide exceptional dining services to patients and support their nutritional needs.
- Company: Join Compass Group UK & Ireland, a diverse and inclusive employer.
- Benefits: Flexible shifts, training opportunities, and a chance to make a real difference.
- Other info: Work in a supportive environment with growth opportunities in healthcare.
- Why this job: Be part of a caring team that impacts patients' lives every day.
- Qualifications: Passion for customer service and willingness to learn; no prior experience needed.
The predicted salary is between 22000 - 24000 £ per year.
This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you!
A new opportunity has arisen for a Ward Hostess/Host to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services. As a Ward Hostess/Host you would provide a warm and welcoming environment for patients. Every day is different and by facilitating patients' nutrition and hydration needs, you can make a real difference!
Here's an idea of what your shift patterns will be: Rotating shifts.
Key responsibilities:
- Provide menus, take orders from patients and support with all dietary and allergen queries.
- Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.
- Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service.
- Liaise with ward staff to ensure patients' needs are met in a timely manner.
- Offer great customer service by always putting the patient first.
Our ideal Ward Hostess/Host will:
- Have awareness of food & hygiene standards.
- Be passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff.
- Be able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business.
- Be confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress.
- Take pride in what you do and have a willingness to learn and go the extra mile for our patients.
This position is subject to a Disclosure & Barring Service check; costs met by the employer.
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Ward Hostess/Host in Kent employer: Compass Group UK & Ireland
Levy Merchandising is an exceptional employer located in the vibrant heart of Manchester, offering a dynamic work culture that prioritises innovation and collaboration. With a competitive salary and comprehensive benefits package, including generous holiday allowances and a commitment to employee development, we empower our team members to thrive both personally and professionally. Join us in making a meaningful impact in the sportswear industry while enjoying a supportive environment that values diversity and inclusion.
Contact Details:
Compass Group UK & Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Hostess/Host in Kent
✨Tip Number 1
Get to know the company culture! Before your interview, check out Compass Group's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their inclusive environment.
✨Tip Number 2
Practice your customer service skills! As a Ward Hostess/Host, you'll be interacting with patients daily. Think of examples from your past experiences where you've gone the extra mile for someone, and be ready to share those stories during your interview.
✨Tip Number 3
Be prepared for situational questions! The interviewers might ask how you'd handle specific scenarios in a hospital setting. Brush up on your problem-solving skills and think about how you can keep a calm and positive attitude under pressure.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join the Medirest Family. By applying directly, you’ll ensure your application gets the attention it deserves, and you’ll be one step closer to making a difference in patient care!
We think you need these skills to ace Ward Hostess/Host in Kent
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know how much you love helping others. Share any experiences where you've gone the extra mile for someone, especially in a customer service role. This will show us that you're a great fit for our Patient Dining team!
Highlight Your Teamwork Skills:We value teamwork here at StudySmarter, so make sure to mention any times you've worked well with others. Whether it's in a job or a group project, showing that you can collaborate effectively will make your application stand out.
Be Clear About Your Flexibility:Since the role involves rotating shifts, it’s important to express your flexibility in your application. Let us know that you’re open to different working hours and can adapt to the needs of the business. This will show us you're ready to jump in wherever needed!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our Medirest Family!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Ward Hostess/Host. Familiarise yourself with patient dining services and how they contribute to patient care. This will help you answer questions confidently and show your passion for the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s in a previous job or a volunteer position, be ready to discuss how you put the needs of others first, especially in challenging situations.
✨Demonstrate Teamwork and Flexibility
Since this role involves working closely with healthcare staff and adapting to various situations, think of times when you successfully worked as part of a team. Highlight your ability to remain calm under pressure and your willingness to adapt to changing needs.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how they ensure high standards of food hygiene. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
