At a Glance
- Tasks: Support event planning and delivery while ensuring a seamless guest experience.
- Company: Join Company of Cooks, part of the vibrant CH&CO Catering Group.
- Benefits: Enjoy personal development, wellbeing support, and holiday purchase schemes.
- Other info: Dynamic team environment with opportunities for growth and recognition.
- Why this job: Kickstart your career in event operations at a renowned cultural destination.
- Qualifications: Hospitality experience and strong communication skills are essential.
The predicted salary is between 35000 - 35000 £ per year.
This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We are Company of Cooks, and we believe brilliant food and drink starts with brilliant people. For over 25 years, we've been part of some of the UK's most loved cultural destinations, from historic palaces and botanical gardens to buzzing galleries and performance spaces, running the cafés, restaurants, bars and events that bring these incredible places to life. Our values - Craft, Creativity and Community - guide everything we do. They shape how we work together, how we support our partners, and how we make each guest feel welcome. If you care about food, people and doing things properly, you'll feel right at home here.
Wherever we are, we do more than serve. We bring places to life through food, service and creativity and we're looking for a Junior Operations Supervisor to join our team at Southbank Centre in London.
Location: Southbank Centre, London, SE1 8XX
Rate of Pay: £35,000 per annum
Working Pattern: 40 hours per week, 5 out of 7 days
About the role: This role combines event operations support with a small amount of administrative coordination. Working closely with the Senior Events Advisor, you will gain hands-on experience across the full event delivery process while helping to keep operations organised and running smoothly. The position is designed as a development opportunity for someone looking to build a career in event operations. You will be involved in both the practical and administrative aspects of event delivery, with ongoing support and guidance from the wider team.
Key Responsibilities:
- Support the planning, coordination and delivery of events.
- Take a proactive, operational role in the planning and execution of events, being actively present on-site to coordinate logistics, support set-up and service delivery, and ensure a seamless guest experience, with a focus on hands-on involvement rather than administrative tasks.
- Assist with event administration, scheduling and documentation.
- Shadow the Senior Events Advisor to gain operational experience and insight into event delivery.
- Help manage event logistics, supplier coordination and event records.
- Support communication with clients, suppliers and internal stakeholders.
- Assist with operational duties on event days, including setting up meeting rooms, preparing refreshments, moving equipment and trolleys, and supporting the day-to-day running of events.
- Maintain accurate event records, reports and administrative systems.
Our Ideal Candidate:
- Hospitality or catering experience is essential.
- Is organised, proactive and detail-oriented.
- Has excellent communication and customer service skills.
- Can manage multiple tasks and priorities effectively.
- Is keen to learn and develop within event operations.
- Enjoys working as part of a team in a fast-paced environment.
- You'll be a hands-on operator who enjoys being on-site, ensuring events run smoothly from start to finish.
- Is comfortable with a hands-on operational role as well as administrative responsibilities, including making coffee, setting up meeting rooms and supporting event delivery.
What's in it for you? Working with Company of Cooks has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion
- Family friendly support
- A holiday purchase scheme
- Regular social events and communication with our leaders
- Volunteering days
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Company of Cooks officially formed part of CH&CO Catering Group Ltd in 2020. A Honest Approach, A Passionate Team, Quietly Confident.
Junior Operations Supervisor - Southbank Centre employer: Compass Group UK & Ireland
At Company of Cooks, we pride ourselves on being an inclusive employer that values Craft, Creativity, and Community. Working at the Southbank Centre in London offers you the chance to be part of a passionate team dedicated to delivering exceptional food and service in one of the UK's most vibrant cultural hubs. With a strong focus on personal development, a supportive work culture, and a range of benefits including training opportunities and wellbeing support, we ensure our employees thrive both personally and professionally.
Contact Details:
Compass Group UK & Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Junior Operations Supervisor - Southbank Centre
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Group UK & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Group UK & Ireland
Don't be shy about reaching out to Compass Group UK & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Junior Operations Supervisor - Southbank Centre
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Group UK & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Group UK & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
