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- Tasks: Be the face of our business, delivering exceptional customer service in a fast-paced environment.
- Company: Join Compass Group UK&I, a leader in the hospitality industry with 6,000 venues.
- Benefits: Enjoy perks like travel discounts, wellness classes, and cash rewards for your spending.
- Why this job: Grow your career with a company that values individuality and recognises hard work.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
- Other info: Embrace diversity and be part of a team that celebrates unique talents and backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Chartwells on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Hospitality Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Supervisor - Brighton employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor - Brighton
✨Tip Number 1
Familiarise yourself with the company culture and values of Compass Group UK&I. Understanding their commitment to diversity and employee development can help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences where you went above and beyond for a customer. This will demonstrate your passion for delivering outstanding service, which is key for the Hospitality Supervisor role.
✨Tip Number 3
Network with current or former employees of Compass Group UK&I on platforms like LinkedIn. They can provide insights into the interview process and what the company values in its team members.
✨Tip Number 4
Prepare to discuss how you handle pressure and make decisions in a fast-paced environment. The ability to think on your feet is crucial for a Hospitality Supervisor, so have specific scenarios ready to share.
We think you need these skills to ace Hospitality Supervisor - Brighton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hospitality Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for hospitality and customer service. Mention specific experiences where you have excelled in similar roles, and express why you want to work for Compass Group UK&I.
Highlight Relevant Experience: In your CV, focus on previous roles that demonstrate your ability to deliver exceptional customer service and work effectively in a team. Use quantifiable achievements to showcase your contributions in past positions.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Compass Group UK & Ireland
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this role is all about creating a delightful experience for guests.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings before the interview. Being able to discuss dishes confidently and make recommendations will demonstrate your commitment to providing a personalised experience for customers.
✨Emphasise Teamwork and Communication Skills
As a Hospitality Assistant, you'll be part of a team. Highlight your ability to work well with others and communicate effectively. Share examples of successful teamwork from previous roles to show that you can contribute positively to the team dynamic.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and make decisions. Think of scenarios where you've had to think on your feet or resolve conflicts, and be ready to discuss how you managed those situations effectively.
