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- Tasks: Lead a dynamic team in delivering exceptional customer service and unforgettable food experiences.
- Company: Join Restaurant Associates, a leader in hospitality, known for excellence in employee dining and cultural experiences.
- Benefits: Enjoy perks like discounts on travel, groceries, cinema tickets, wellness classes, and a contributory pension scheme.
- Why this job: Be part of a vibrant team where every day is different and your passion for hospitality shines.
- Qualifications: Experience in supervising teams in food or hospitality, with strong communication and teamwork skills.
- Other info: We celebrate diversity and empower our team members to thrive in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Are you ready to take the lead in a fast-paced, customer-focused environment where every day is deliciously different? We're on the lookout for a Hospitality Supervisor who thrives in a buzzing atmosphere, loves working with people, and brings energy and passion to everything they do.
As a Hospitality Supervisor, you'll be right at the heart of our operation - inspiring your team, delighting customers, and helping us deliver unforgettable food experiences. Whether you're crafting the perfect coffee, managing a busy lunchtime rush, or ensuring every customer walks away smiling, you'll play a vital role in our success story.
What You'll Do:
- Lead by example with top-tier customer service and a friendly, can-do attitude.
- Support and motivate a fantastic team, making every shift run like clockwork.
- Wow customers by going above and beyond their expectations.
- Use your savvy sales skills to maximise every opportunity.
- Handle payments and operate tills with precision and efficiency.
- Stay ahead of the game by knowing your products inside and out.
- Maintain spotless counters and gleaming displays that show off our great food.
- Keep everything safe, clean, and compliant with food safety and hygiene standards.
- Be the go-to for health and safety awareness, ensuring your team works smart and safe.
What We're Looking For:
- Experience in supervising teams in a similar food or hospitality setting.
- A confident communicator who connects well with colleagues and customers alike.
- A genuine team player with a proactive mindset and positive energy.
- Someone who takes pride in their appearance and is always ready to jump in and help.
- A self-starter who thrives under pressure and keeps cool in busy environments.
- Fully compliant with all hygiene, health and safety, and food handling standards.
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Hospitality Supervisor employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Supervisor
✨Tip Number 1
Familiarise yourself with the company culture and values of Restaurant Associates. Understanding their commitment to excellence in hospitality will help you align your responses during interviews and demonstrate that you're a great fit for their team.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in previous roles. Highlight specific situations where you motivated your team or improved customer satisfaction, as this is crucial for a Hospitality Supervisor.
✨Tip Number 3
Brush up on your knowledge of food safety and hygiene standards. Being well-versed in these areas will not only boost your confidence but also show your potential employer that you take compliance seriously, which is essential for this role.
✨Tip Number 4
Prepare to discuss your sales skills and how you've maximised opportunities in past positions. Since the role involves savvy sales techniques, being able to articulate your experience in this area will set you apart from other candidates.
We think you need these skills to ace Hospitality Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and team supervision. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your leadership skills. Mention specific examples of how you've motivated teams and delighted customers in previous roles.
Showcase Your Customer Service Skills: In your application, emphasise your ability to provide top-tier customer service. Share anecdotes that illustrate your proactive approach and how you handle busy environments.
Highlight Compliance Knowledge: Since the role requires knowledge of hygiene and safety standards, include any relevant certifications or training you have completed. This will show your commitment to maintaining high standards in the workplace.
How to prepare for a job interview at Compass Group UK & Ireland
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of what excites you about working in a fast-paced, customer-focused environment and how you can inspire your team.
✨Demonstrate Leadership Skills
Prepare to discuss your previous experience in supervising teams. Highlight instances where you successfully motivated your team or handled challenging situations, showcasing your ability to lead by example.
✨Know the Company and Its Values
Research Restaurant Associates and understand their mission and values. Be ready to explain how your personal values align with theirs and how you can contribute to their goal of delivering exceptional food experiences.
✨Prepare for Customer Service Scenarios
Think of potential customer service scenarios you might face as a Hospitality Supervisor. Be prepared to discuss how you would handle difficult customers or busy shifts, demonstrating your problem-solving skills and commitment to excellent service.
