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- Tasks: Be the face of our business, delivering exceptional customer service and ensuring guest satisfaction.
- Company: Join Compass Group UK & Ireland, a leader in food and beverage services with a focus on people.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Work in a passionate team, celebrate individuality, and grow your career in a supportive environment.
- Qualifications: No specific qualifications required, just a passion for outstanding service and teamwork.
- Other info: This role is full-time, contracted for 48 weeks per year with variable shifts.
The predicted salary is between 24000 - 36000 £ per year.
We are looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Compass Group UK&I on a full-time basis, contracted to 37.5 hours per week. You will join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here’s an idea of what your shift patterns will be: Variable shifts. Please note: This role is contracted to 48 weeks per year.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities Will Include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Hospitality Assistant Will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
As part of Compass, you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Show your passion for customer service during the interview. Share specific examples of how you've gone above and beyond to ensure a great experience for customers in previous roles.
✨Tip Number 2
Familiarise yourself with Compass Group UK&I's values and mission. Be ready to discuss how your personal values align with theirs, as this will demonstrate your commitment to their brand.
✨Tip Number 3
Prepare to showcase your teamwork skills. Think of instances where you successfully collaborated with others in a fast-paced environment, as this role requires excellent communication and team spirit.
✨Tip Number 4
Be ready to discuss how you handle pressure. The hospitality industry can be demanding, so share strategies you've used to stay calm and effective during busy times.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Hospitality Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a fast-paced environment. Mention specific examples of how you've delivered outstanding service in previous roles.
Highlight Relevant Experience: In your CV, emphasise any previous experience in hospitality or customer service. Use bullet points to clearly outline your achievements and responsibilities in past roles, focusing on teamwork and communication skills.
Show Enthusiasm for the Company: Research Compass Group UK & Ireland and express your enthusiasm for their values and culture in your application. Mention how you can contribute to their mission of delivering exceptional service and maintaining a positive brand image.
How to prepare for a job interview at Compass Group UK & Ireland
✨Show Your Passion for Customer Service
As a Hospitality Assistant, your role revolves around delivering exceptional customer service. Make sure to express your enthusiasm for helping others and share any relevant experiences where you went above and beyond for a customer.
✨Know the Menu Inside Out
Being knowledgeable about the menu is crucial. Before the interview, take some time to research the types of food and beverages offered by Compass Group UK&I. This will allow you to make informed recommendations during the interview.
✨Demonstrate Teamwork Skills
Since you'll be working in a fast-paced environment, it's important to showcase your ability to work well in a team. Prepare examples of past experiences where you collaborated effectively with colleagues to achieve a common goal.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and difficult situations. Think of scenarios where you had to make quick decisions or resolve conflicts, and be ready to discuss how you managed those challenges.
