Head of Operations

Head of Operations

London +1 Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and innovate food services in a healthcare setting, ensuring excellence and customer satisfaction.
  • Company: Dynamic catering company focused on exceptional food services.
  • Benefits: Competitive salary, professional development, and a supportive team environment.
  • Why this job: Make a real impact in food service while leading a passionate team.
  • Qualifications: Experience in catering management and strong leadership skills required.
  • Other info: Opportunity for growth in a challenging yet rewarding role.

The predicted salary is between 36000 - 60000 £ per year.

Are you a dynamic and experienced catering professional with a passion for delivering exceptional food services, particularly within a healthcare setting? We are seeking a Head of Food Operations to lead, innovate, and drive excellence across our food services. This is a pivotal leadership role responsible for operational performance, financial success, and customer satisfaction in a challenging and rewarding environment.

Key Responsibilities

  • Team Leadership: Develop, inspire, and manage a motivated, skilled team to deliver exceptional food services, ensuring all team members are trained to meet business needs and achieve key performance targets.
  • Operational Management: Oversee all aspects of food service operations, ensuring compliance with contractual specifications, client expectations, and company standards.
  • Client Relations: Maintain strong communication with clients through regular meetings and updates, ensuring alignment and addressing any changes or challenges proactively.
  • Action Planning: Create and implement action plans based on client satisfaction surveys to continually enhance service delivery.
  • Revenue Growth: Maximise sales opportunities through effective up-selling, promotional activities, and innovative menu development.
  • Compliance and Safety: Ensure adherence to all health, safety, and environmental (HSE) procedures, maintaining a safe environment for staff and customers.
  • Cost Control: Manage budgets effectively, monitor gross profit (GP), reduce food wastage, and ensure purchasing compliance.
  • Training and Development: Coach and develop team members to their full potential, ensuring continuous professional growth and maintaining high engagement levels.

Qualifications And Experience

  • Industry recognised qualifications are desirable but not essential.
  • Food Hygiene certification desirable but not essential.
  • Experience in retail or catering management.
  • Proven experience in leading and managing teams.
  • Strong financial acumen and proficiency with IT systems.
  • Excellent communication, organisational, and problem-solving skills.
  • Ability to work effectively under pressure and adapt to a changing environment.
  • Industry awareness and a professional, assertive demeanour.

Locations

London England

Head of Operations employer: Compass Group UK & Ireland

As a leading employer in the healthcare catering sector, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee development and satisfaction. Our Head of Operations will benefit from comprehensive training opportunities, a supportive team environment, and the chance to make a meaningful impact on client satisfaction and operational excellence. Located in a vibrant community, our organisation offers a unique blend of professional growth and the fulfilment of delivering exceptional food services to those in need.
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Contact Detail:

Compass Group UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Operations

✨Tip Number 1

Network like a pro! Reach out to your connections in the catering and healthcare sectors. Attend industry events or join relevant online groups to meet potential employers and get insider info on job openings.

✨Tip Number 2

Prepare for interviews by researching the company and its food services. Think about how your experience aligns with their needs, especially in operational management and client relations. Show them you’re the perfect fit!

✨Tip Number 3

Don’t just wait for job postings! Be proactive and reach out directly to companies you admire. Express your interest in the Head of Operations role and share how you can add value to their team.

✨Tip Number 4

Apply through our website for a smoother process! We want to see your application and help you land that dream job. Plus, it shows you’re serious about joining our team!

We think you need these skills to ace Head of Operations

Team Leadership
Operational Management
Client Relations
Action Planning
Revenue Growth
Compliance and Safety
Cost Control
Training and Development
Food Hygiene Certification
Financial Acumen
IT Proficiency
Communication Skills
Organisational Skills
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for food services and healthcare shine through. We want to see how your passion aligns with our mission at StudySmarter to deliver exceptional experiences.

Tailor Your CV: Make sure your CV highlights relevant experience in catering management and team leadership. We love seeing how your skills match the key responsibilities outlined in the job description, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible to make your achievements stand out and ensure we can easily see your qualifications.

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with StudySmarter!

How to prepare for a job interview at Compass Group UK & Ireland

✨Know Your Stuff

Make sure you’re well-versed in the specifics of food service operations, especially in a healthcare setting. Brush up on industry standards, compliance regulations, and any recent trends that could impact the role.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about times when you inspired your team or tackled challenges head-on. This is your chance to demonstrate your ability to develop and motivate others.

✨Client Relations Matter

Be ready to discuss how you’ve maintained strong client relationships in previous roles. Share specific strategies you’ve used to ensure client satisfaction and how you’ve handled any issues that arose.

✨Financial Savvy is Key

Since this role involves managing budgets and maximising revenue, come prepared with examples of how you’ve effectively controlled costs and driven sales growth in your previous positions. Highlight your financial acumen and any relevant IT systems you’ve used.

Head of Operations
Compass Group UK & Ireland
Location: London
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