General Manager(s)

General Manager | Members Dining – AELTC Wimbledon £Join one of the world\’s most prestigious sporting institutions as the General Manager of Members\’ Dining at the All England Lawn Tennis Club. For 50 weeks of the year, the Club operates as an exclusive private Members\’ Club, with a refined food and beverage offering including: A relaxed Clubroom serving morning pastries, light lunches, and afternoon tea Deliver exceptional food and customer service standards across all areas of the Clubhouse, ensuring a premium experience for Members at all times. Oversee recruitment, onboarding, training, and ongoing development of staff, ensuring clear communication of individual and team goals. Manage rotas and staffing levels to meet operational demands, including Clubhouse service and outdoor events. Ensure accurate financial processes, including daily sales reconciliation, member billing, and cash handling procedures. Uphold and monitor all Health & Safety and Food Safety standards, maintaining full compliance with Compass Group policies and legal requirements. Collaborate with the AELTC Club Office and internal committees to support events, match day catering, and achievement of Club KPIs. You\’ll be a familiar and trusted presence for members, building meaningful rapport while ensuring every detail reflects five-star standards. Passionate about delivering exceptional, customer-focused service and committed to building strong rapport as a visible, familiar presence to Members. Proven experience managing diverse teams within private Members\’ clubs or five-star establishments, with at least five years\’ experience. Flexible availability to support a seven-day-a-week operation. Levy, part of Compass Group, known for delivering exceptional food, drink, and hospitality experiences at world-renowned venues such as Wimbledon, Twickenham, and Tottenham Hotspur. Focused on sustainability, diversity, and inclusion, Levy prides itself on using sustainably sourced ingredients and providing outstanding service. The company is committed to achieving Net Zero by 2027, partnering with the British Paralympic Association, and ensuring all team members earn at least the Real Living Wage or London Living Wage. At Levy UK & Ireland, we celebrate diversity and foster inclusion, valuing every individual\’s unique strengths.