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- Tasks: Lead a dynamic team in delivering exceptional hospitality services across multiple sites.
- Company: Join a leading hospitality group focused on innovation and excellence.
- Benefits: Enjoy free meals, discounts, wellness classes, and career growth opportunities.
- Other info: Exciting opportunity to influence client relationships and shape the future of hospitality.
- Why this job: Be a hands-on leader driving change and operational excellence in a fast-paced environment.
- Qualifications: Experience in managing teams and multi-site operations is essential.
The predicted salary is between 50000 - 50000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Join our team as General Manager to lead the delivery of a newly mobilised, high-profile contract. This is a pivotal role responsible for overseeing multi-site operations, driving performance, and ensuring exceptional service standards across the business. You'll play a key role in shaping the direction of the contract, embedding a new structure, and leading teams through a period of transformation.
As a General Manager, you'll be:
- Leading the delivery of a newly mobilised contract, ensuring a smooth transition into updated operations and service delivery.
- Managing day-to-day operations across a multi-site estate, with full financial accountability.
- Building strong client relationships through regular liaison and communication.
- Supporting and embedding a new organisational structure following a recent tender process, including driving efficiency and adapting to change.
- Leading, developing, and motivating a team of approximately 35, ensuring high engagement, performance and service excellence.
- Driving best practice across sites, sharing knowledge and creating consistency in delivery.
- Playing a key role in building a 'centre of excellence' and continuously improving operational standards.
What you’ll need to succeed as a General Manager:
- Be a hands-on leader who is comfortable being both strategic and operational.
- Proven experience managing teams and leading through change within a fast-paced environment.
- Strong problem-solving ability, with the confidence to address challenges quickly and directly.
- Experience in multi-site operations with responsibility for financial performance.
- Excellent client-facing skills, with the ability to build trust and credibility at all levels.
- A collaborative mindset, with a willingness to share knowledge and drive best practice.
- A passion for continuous improvement and the ability to lead transformational change.
- Strong leadership presence, with confidence to engage stakeholders and senior leaders.
- Background in contract catering is not essential – candidates from hotel, hospitality, or restaurant environments are encouraged to apply.
This is an exciting opportunity for a hands-on, confident leader to strengthen client relationships, influence change, and deliver operational excellence within a fast-paced, evolving environment.
We ensure you're rewarded for all your hard work by offering:
- Free meals
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
General Manager - Hospitality and Catering employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Hospitality and Catering
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality and catering industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your leadership style. This will help you showcase how you can drive performance and lead teams effectively during your chat.
✨Tip Number 3
Showcase your hands-on leadership skills! During interviews, share specific examples of how you've successfully managed teams through change. Highlight your problem-solving abilities and how you’ve built strong client relationships in past roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let’s get you that General Manager role!
We think you need these skills to ace General Manager - Hospitality and Catering
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the General Manager role. Highlight your leadership experience, especially in multi-site operations, and any achievements that showcase your ability to drive performance and service excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've led teams through change and built strong client relationships in previous positions.
Showcase Your Problem-Solving Skills: In your application, don’t shy away from discussing challenges you've faced and how you tackled them. We love candidates who can think on their feet and address issues head-on, so give us some juicy examples!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Operations Inside Out
As a General Manager, you'll need to demonstrate a solid understanding of multi-site operations. Research the company’s current operational structure and be ready to discuss how you would manage transitions and improvements. Show them you can hit the ground running!
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you've successfully led teams through change. Use specific examples that highlight your ability to motivate and engage staff, especially in fast-paced environments. They want to see a hands-on leader who can inspire others.
✨Build Client Relationships
Since client-facing skills are crucial, think of instances where you've built strong relationships with clients or stakeholders. Be ready to share how you’ve maintained trust and credibility, and how you plan to do the same in this role. It’s all about making connections!
✨Embrace Continuous Improvement
Demonstrate your passion for continuous improvement by discussing past experiences where you've driven operational excellence. Prepare to suggest innovative ideas for enhancing service delivery and efficiency. They’ll appreciate your forward-thinking mindset!