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- Tasks: Lead a dynamic team to deliver exceptional hospitality experiences at a prestigious venue.
- Company: Join RA Venues, part of Compass Group UK&I, known for brilliant hospitality and cultural excellence.
- Benefits: Enjoy perks like a pension scheme, travel discounts, wellness classes, and cash rewards.
- Why this job: Be part of a vibrant culture that values diversity and empowers you to excel in your career.
- Qualifications: Experience in high-quality event catering and strong management skills are essential.
- Other info: This role offers a chance to innovate and grow within a supportive team environment.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Job Introduction
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
General Manager – Beaulieu
At RA Venues , we inspire great experiences at some of the UK’s leading cultural and heritage destinations. We celebrate great food and legendary service across our portfolio of clients.
We are looking for a talented and experienced General Manager to join our team at this prestigious contract based in the heart of the New Forest.
The General Manager will thrive on getting the best out of people and maximising commercial opportunities. You are drawn to satisfaction from managing, training and supporting your team. You will support your team in providing a professional hospitality experience across both Public Catering and Conference and Events, ensuring that the venue and company standards are maintained and that Client expectations are met.
- Ensure the venue is managed with a motivated, trained team with the appropriate skills to ensure budget targets are achieved.
- Be the key liaison for all clients, ensuring we exceed and manage their expectations.
- Manage the operational team to ensure that every sales opportunity is taken to ‘up sell’ to our customers depending on the profile of the event.
- Manage all aspects of labour scheduling, and address forecasting and actual labour spends. Ensure you have all staffing numbers for future events up to three months in advance.
- Demonstrate excellent control of all operating costs in line with set targets. Bring new and innovative ideas keeping up to date with trends.
- Overall management and accountability for forecasting/budgeting and delivery.
- Deliver the venue growth strategy working in partnership with our client.
- Manage the Venue in accordance with and to the standards required by Compass Group UK & Ireland and be responsible for the overall efficient and effective management of the contract.
- Maintain and develop client relationships.
- Be customer-focused and financially astute to achieve company and client commercial objectives in line with net growth and retention targets.
- Excel and lead by example in the areas of operational excellence, financial performance, health and safety along with customer and client satisfaction.
As the General Manager, you will ideally have a successful background in high-quality conference and event catering. You see and treat your current location as your own business, using your entrepreneurial skills to create a thriving and successful working environment.
We work in total partnership with our clients, and you will be the key person to ensure that the venue’s aspirations and visions are realised. You will be driven to ensure we deliver 5-star service to all of our customers across all revenue streams.
You possess excellent management and communication skills, have a good understanding of report writing and financial management, and can demonstrate your analytical approach to problem-solving. You will have the ability to display a real passion for food and customer service and be financially and commercially astute.
About Us
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/2211/64305002/52580451/SU
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!
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General Manager - Beaulieu employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - Beaulieu
✨Tip Number 1
Familiarize yourself with the specific cultural and heritage aspects of Beaulieu. Understanding the local context and how it influences hospitality can set you apart as a candidate who truly appreciates the venue's unique offerings.
✨Tip Number 2
Highlight your experience in managing high-quality conference and event catering. Be prepared to discuss specific examples where you've successfully maximized commercial opportunities and exceeded client expectations.
✨Tip Number 3
Demonstrate your leadership style by sharing how you motivate and train your team. Providing concrete examples of how you've developed staff skills and improved team performance will resonate well with us.
✨Tip Number 4
Showcase your financial acumen by discussing your experience with budgeting and forecasting. Being able to articulate how you've managed operating costs while achieving targets will be crucial for this role.
We think you need these skills to ace General Manager - Beaulieu
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in conference and event catering. Use specific examples that demonstrate your ability to lead teams and manage client relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for delivering exceptional customer service and your entrepreneurial approach to managing a venue. Mention how your skills align with the company's values and the specific requirements of the General Manager role.
Showcase Your Achievements: Include quantifiable achievements in your application, such as successful budget management, team training initiatives, or innovative ideas that improved service delivery. This will help illustrate your capability to meet and exceed expectations.
Research the Company: Familiarize yourself with RA Venues and Compass Group UK&I. Understanding their mission, values, and recent projects will allow you to tailor your application and demonstrate your genuine interest in the role.
How to prepare for a job interview at Compass Group UK & Ireland
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your training and support strategies.
✨Demonstrate Financial Acumen
Since the role requires strong financial management skills, come ready to discuss your experience with budgeting, forecasting, and controlling operating costs. Use concrete numbers and results to illustrate your success.
✨Emphasize Customer Focus
The job emphasizes exceeding client expectations. Prepare to talk about how you've built and maintained client relationships in previous roles, and provide examples of how you ensured customer satisfaction.
✨Bring Innovative Ideas
The company values new and innovative ideas. Think about trends in the hospitality industry and be ready to share your thoughts on how you can implement these trends to enhance the venue's offerings.
