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For Companies At a Glance
- Tasks: Lead and develop teams to deliver exceptional catering services.
- Company: Join Compass Group, a leader in the catering industry with 6,000 venues.
- Benefits: Enjoy perks like a pension scheme, healthcare benefits, and exclusive travel discounts.
- Why this job: Be part of a diverse culture that values your unique talents and offers growth opportunities.
- Qualifications: Experience in management within catering or retail, strong communication, and leadership skills required.
- Other info: Monday to Friday role with occasional weekends; focus on safety and wellbeing.
The predicted salary is between 43200 - 72000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Job Introduction
What you'll be doing:
General Manager - Catering - ESB London Monday - Friday role (occasional weekends will be required to suit business needs).
Are you a General Manager who wants to lead and develop winning teams of departmental managers and frontline colleagues to provide exceptional service to our clients and customers and deliver great results for Compass Group? Are you passionate about creating a positive safety and wellbeing culture throughout the team to ensure the safety of people, clients and customers and take responsibility for the delivery of all contracted services, particularly the successful management of the outputs of each of our strategic partners and sub-contractors?
More about the role:
- Responsibilities will include but not limited to:
- Overseeing the soft catering service delivery including the provision of hospitality and catering.
- Communicate regularly with client.
- Complete action plans following client satisfaction surveys.
- Ensure all client hospitality is delivered to the correct standard and look to identify opportunities to improve and increase the service where possible.
- Analyse, monitor, and manage GP whilst ensuring cost and sales records are accurately inputted and maintained.
- Ensure all customer requirements are communicated to all departments in advance to ensure effective planning.
- Complete/adjust labour schedule in line with sales.
- Analyse and effectively manage all in unit costs.
- Ensure budgets are understood and achieved ensure all costs are managed effectively within budget.
Who you are:
Our Ideal General Manager will:
- Have knowledge of working in a management role within the catering / retail industry.
- You will have the ability to display a real passion for food and customer service and be financially and commercially astute.
- Good communication skills - both written and verbal.
- Good computer skills.
- Interpersonal, administrative, and organisational skills.
- A 'Can do' attitude.
- Eye for detail.
- Excellent leadership skills.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Un-wind with us with free wellness, mindfulness and exercise classes.
- You can share all discounts and offers with your friends and families.
About Us
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!
General Manager - London employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - London
✨Tip Number 1
Familiarise yourself with the latest trends in the catering and hospitality industry. Understanding current market demands and customer preferences can give you an edge during interviews, showcasing your passion and knowledge.
✨Tip Number 2
Network with professionals in the catering sector. Attend industry events or join relevant online forums to connect with others. This can lead to valuable insights and potential referrals that may help you land the General Manager role.
✨Tip Number 3
Prepare to discuss your leadership style and past experiences managing teams. Be ready to share specific examples of how you've successfully led teams to achieve goals, as this is crucial for a General Manager position.
✨Tip Number 4
Research Compass Group and their values. Understanding their commitment to diversity and employee development will allow you to align your answers with their culture during the interview process, making you a more attractive candidate.
We think you need these skills to ace General Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management roles within the catering or retail industry. Emphasise your leadership skills and any achievements that demonstrate your ability to deliver exceptional service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've successfully managed teams and improved service delivery in previous roles.
Highlight Key Skills: In your application, clearly outline your communication, organisational, and interpersonal skills. Provide examples of how these skills have contributed to your success in past positions.
Showcase Financial Acumen: Demonstrate your financial and commercial awareness by including examples of how you've managed budgets, analysed costs, and achieved financial targets in previous roles.
How to prepare for a job interview at Compass Group UK & Ireland
✨Showcase Your Leadership Skills
As a General Manager, you'll be expected to lead teams effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how you motivate others.
✨Demonstrate Financial Acumen
Since the role requires managing budgets and costs, be ready to discuss your experience with financial management. Bring specific examples of how you've successfully managed budgets or improved profitability in previous roles.
✨Emphasise Communication Skills
Good communication is key in this role. Be prepared to discuss how you ensure clear communication within your team and with clients. Consider sharing instances where effective communication led to successful outcomes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think about potential challenges you might face in the role and how you would address them. Practising these scenarios can help you articulate your thought process during the interview.
