At a Glance
- Tasks: Lead multi-site food services, ensuring excellence and compliance while nurturing a strong team culture.
- Company: Join a dynamic company committed to service excellence in the food industry.
- Benefits: Competitive salary, company car, exclusive perks, and extensive training opportunities.
- Why this job: Make a real impact in a leadership role within an exciting Defence environment.
- Qualifications: Experience in service delivery, strong leadership, and excellent communication skills required.
- Other info: Opportunity for career growth and development in a supportive team.
The predicted salary is between 43200 - 72000 £ per year.
An opportunity has arisen for a talented Operations Director to join us in ESS where you will play a key role within the leadership team, and our shared commitments.
Benefits
- Competitive salary + Company car + benefits
- Compass exclusive offers on PerksAtWork
- Access to a wide range of programs to train and develop you
- Pension contribution
Responsibilities
- Responsible for multi-site delivery of a wide range of food-led Soft FM services, managing client and stakeholder relationships whilst ensuring contractual compliance and adherence to company policies.
- Drive and review business performance and growth, nurturing a service-led culture within your large team.
- Work closely with a wide stakeholder group to deliver collaborative, winning solutions in an exciting Defence environment.
- Drive value, be innovative and strive for service excellence.
- Develop and deliver strong leadership to your team of General Managers, supporting their development and performance through growth.
- Exercise tight control of your P&L, managing all risks and opportunities effectively.
- Collaborate with our regional HRBP to develop and execute a strong people strategy across your region.
- Coach and develop people to grow as individuals and within teams, raising levels of employee engagement and building a rich succession plan.
- Champion the development and execution of first-rate food and retail services, ensuring high satisfaction rates from users.
- Grow and maintain strong, collaborative relationships with our senior client base.
- Ensure consistency and exceptional service is delivered across all service streams to all customers.
- Form a key part of the Regional Senior Leadership Team, working collaboratively with your Business Director and other Operations Directors.
Who You Are
- Ambitious and keen to grow your career.
- Excellent understanding of delivering Soft FM support services.
- Previous experience in delivering food-led support services is useful.
- Experience in a broadly similar service delivery sector.
- A military background may be advantageous.
- Strong influencing, coaching and people development skills.
- Tactical nous and the ability to execute plans to time and budget.
- Experience of leading and managing large teams over multiple locations.
- A self-starter, excited about food, service and people.
- Strong record of winning leadership.
- Able to build positive relationships quickly with colleagues and clients.
- Able to drive change with effective project and stakeholder management skills.
- Excellent written and verbal communication skills.
- Proactive, pragmatic, and commercial approach.
Operations Director in England employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director in England
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy to reach out to current employees at companies you’re interested in. A friendly chat can sometimes lead to job opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. When you walk into that interview, you want to show them you’re not just a fit for the role, but for the team too. We want to see you shine!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. This will help you get comfortable with common questions and refine your answers. The more you practice, the more confident you’ll feel when it’s time to impress the hiring managers.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in keeping you top of mind. It shows your enthusiasm for the role and gives you another chance to reiterate why you’re the perfect fit. And remember, apply through our website for the best chances!
We think you need these skills to ace Operations Director in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Operations Director role. Highlight your experience in managing multi-site operations and delivering food-led services, as these are key to what we’re looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your background makes you the perfect fit. Don’t forget to mention your leadership style and how you’ve driven service excellence in previous roles.
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to lead large teams and manage P&L effectively. Numbers speak volumes, so include metrics where possible to show your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen and ready to join our team at StudySmarter!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Operations Inside Out
Before the interview, dive deep into understanding the operations of the company. Familiarise yourself with their food-led Soft FM services and how they manage client relationships. This will not only show your genuine interest but also help you articulate how your experience aligns with their needs.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you've successfully managed large teams in the past. Share specific examples of how you've nurtured talent and driven performance, as this role requires strong people development skills.
✨Demonstrate Your Strategic Thinking
Think about times when you've had to make tough decisions regarding P&L management or risk assessment. Be ready to explain your thought process and how you executed plans that led to successful outcomes. This will highlight your tactical nous and ability to drive change.
✨Engage with Their Vision
Research the company's mission and values, especially around service excellence and innovation. During the interview, express how your personal goals align with theirs and how you can contribute to their vision of delivering first-class support services.