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- Tasks: Support daily operations and lead a motivated team at Costa Coffee.
- Company: Join Compass Group, a leader in the hospitality industry.
- Benefits: Enjoy discounts, wellness classes, and a contributory pension scheme.
- Why this job: Make a difference in a vibrant café environment while developing your career.
- Qualifications: Previous supervisory experience and strong communication skills required.
- Other info: Diverse workplace with excellent growth opportunities and a supportive culture.
The predicted salary is between 24000 - 36000 £ per year.
This is an exciting opportunity to support the day-to-day operations of a busy Costa outlet within a healthcare environment, ensuring the highest standards of service and quality. Working alongside the Store Manager, you will help lead a motivated team, maintain operational excellence, and deliver outstanding experiences for our customers.
Main Responsibilities:
- Support the Manager in the daily running of the Costa store
- Lead, motivate, and inspire the team to deliver exceptional customer service
- Assist with staff rotas, stock management, and ordering supplies
- Ensure the café is clean, well-presented, and compliant with all health and safety standards
- Help manage cashing-up, record keeping, and other administrative tasks
- Maintain a positive and professional atmosphere within the team
- Step up and take responsibility in the Manager's absence
About You:
- Previous experience in a supervisory or team leader role within a café, retail, or catering environment
- Strong communication and leadership skills
- Excellent customer service focus with a proactive attitude
- Reliable, well-presented, and able to work under pressure
- A team player with the ability to use your own initiative
- Committed to maintaining high standards of hygiene and safety
We ensure you are rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
As part of Compass, you will help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Assistant Manager - Costa Coffee in Dorchester employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Costa Coffee in Dorchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Costa Coffee's social media and website. This will help you understand their values and how you can fit in, making it easier to connect with the team during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership skills and customer service experience, as these are key for the Assistant Manager role.
✨Tip Number 3
Dress to impress! Make sure you look smart and professional for your interview. A well-presented appearance shows that you take the opportunity seriously and are ready to represent Costa Coffee.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Manager - Costa Coffee in Dorchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Manager role. Highlight any previous supervisory experience in cafés or retail, and don’t forget to mention your customer service achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for coffee and customer service. Share specific examples of how you've motivated teams or improved service standards in past roles.
Show Off Your Team Spirit: We love team players! In your application, emphasise your ability to work collaboratively and lead a team. Mention any experiences where you’ve stepped up in a leadership role or supported your colleagues.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and our amazing benefits package there!
How to prepare for a job interview at Compass Group UK & Ireland
✨Know Your Coffee!
Brush up on your coffee knowledge before the interview. Understand the different types of coffee, brewing methods, and what makes Costa Coffee unique. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight how you motivated your team to deliver exceptional customer service, as this is key for the Assistant Manager role.
✨Understand the Role
Familiarise yourself with the daily operations of a café and the specific responsibilities of an Assistant Manager. Be ready to discuss how you would support the Store Manager and maintain high standards of service and hygiene.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, and growth opportunities within Costa Coffee. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
