At a Glance
- Tasks: Lead a dynamic front of house team and ensure exceptional customer service.
- Company: Join Compass Group UK & Ireland, an inclusive employer committed to diversity.
- Benefits: Earn £16.90 per hour with great perks like discounts and wellness classes.
- Other info: Enjoy ongoing training and development opportunities while making a real impact.
- Why this job: Step up your hospitality career in a supportive and professional environment.
- Qualifications: Experience in hospitality supervision and a passion for customer service.
The predicted salary is between 16.9 - 16.9 £ per hour.
This job is with Compass Group UK & Ireland, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Location: Northamptonshire
Pay: £16.90 per hour
Job Type: Full-Time | Fixed-Term (Maternity Cover)
We're looking for an experienced and enthusiastic Front of House Supervisor to join a busy, professional hospitality operation in Northamptonshire on a maternity cover contract. This is a fantastic opportunity for someone with supervisory experience who thrives in a customer-focused environment and enjoys leading a team to deliver exceptional service.
What you'll be doing:
- Leading and supporting the front of house team during daily service.
- Ensuring the highest standards of customer service are maintained at all times.
- Managing day-to-day team operations, including workflow, attendance, and shift cover.
- Training and inducting new team members.
- Building strong relationships with clients, customers, and colleagues.
- Monitoring service standards and identifying opportunities for continuous improvement.
- Maintaining excellent food safety, hygiene, and health & safety standards.
What we're looking for:
- Previous experience supervising a front of house or hospitality team.
- Excellent communication and people management skills.
- A passion for delivering outstanding customer service.
- The ability to remain organised and calm in a fast-paced environment.
- A proactive, positive attitude with a hands-on approach.
- Food Hygiene certification is advantageous but not essential.
What's on offer:
- Competitive pay of £16.90 per hour.
- Full-time, fixed-term maternity cover position.
- Supportive team environment.
- Opportunity to work in a high-quality hospitality setting.
- Ongoing training and development.
If you're an experienced hospitality professional ready to take the next step in your career, we'd love to hear from you. Apply today!
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Front of House Supervisor in Devon employer: Compass Group UK & Ireland
Compass Group UK & Ireland is an exceptional employer that prioritises inclusivity and employee well-being, making it a fantastic place for those seeking a rewarding career in hospitality. Located in Northamptonshire, this role offers competitive pay, a supportive team environment, and numerous opportunities for professional growth through ongoing training and development. With a comprehensive benefits package that includes discounts on travel, groceries, and wellness classes, employees can enjoy a fulfilling work-life balance while delivering outstanding customer service.
Contact Details:
Compass Group UK & Ireland Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Supervisor in Devon
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Compass Group UK & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Compass Group UK & Ireland
Don't be shy about reaching out to Compass Group UK & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Supervisor in Devon
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Compass Group UK & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Compass Group UK & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
