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- Tasks: Lead food and beverage operations at Tottenham Hotspur Stadium, ensuring top-notch service on matchdays.
- Company: Join Levy UK & Ireland, part of Compass Group, delivering legendary dining experiences at iconic venues.
- Benefits: Enjoy healthcare perks, competitive salary, holiday purchase scheme, and additional leave for special occasions.
- Why this job: Be part of a dynamic team at the No.1 stadium for retail in the Premier League, driving innovation.
- Qualifications: Proven leadership in large-scale F&B retail, strong commercial acumen, and exceptional team management skills required.
- Other info: Embrace a diverse and inclusive workplace culture that values every individual's unique contributions.
The predicted salary is between 44000 - 66000 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Job Introduction
Deputy Head of Retail (Food and Beverage) – Tottenham Hotspur Stadium
- £55,000 per annum
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Meals on duty
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH’s and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby’s first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Financial wellbeing programme and preferred rates on salary finance products
Who We Are:
Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.
In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.
We are culinary champions – it’s what we do and it’s what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences. Focused on doing the right thing for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.
We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.
We collaborate with some of the UK’s most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.
More about the role:
Are you ready to lead the future of retail at one of the world’s most iconic football clubs…The No.1 stadium in the country for Retail and the No.1 F&B stadium in the Premier League?
Levy is looking for a Deputy Head of Retail to deliver world-class dining and hospitality that leaves a lasting impression on fans and guests. Reporting to the Head of Retail, you will be responsible for 102 units, 16 direct reports and up to 800 match day casuals.
- Lead Matchday Excellence: Oversee food and beverage operations across our cutting-edge stadium, ensuring fast, high-quality service during matchdays and events.
- Drive Innovation: Collaborate with the club to deliver dynamic menus, cutting-edge technology, and unforgettable experiences that reflect Tottenham Hotspur’s global brand.
- Maximise Revenue: Identify and implement strategies to grow retail sales, optimise performance, and exceed customer expectations.
- Inspire Teams: Manage and motivate a passionate team, fostering a culture of excellence and innovation.
- Ensure Quality: Maintain impeccable standards in food safety, presentation, and service, aligning with Levy’s and Tottenham’s shared commitment to excellence.
About you:
- Proven large scale F&B retail leadership, ideally within stadiums, arenas, or large scale venues.
- Strong commercial acumen, with the ability to identify trends and opportunities.
- A natural leader with exceptional team management and collaboration skills.
- A creative and strategic mindset with a focus on delivering outstanding customer experiences and implement solutions that drive growth.
- High level of professional standard and quality driven.
- Strong understanding of EPOS and stock control systems.
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.
Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.
We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.
Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
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Deputy Head of Retail (Food and Beverage) - Tottenham Hotspur Stadium employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Head of Retail (Food and Beverage) - Tottenham Hotspur Stadium
✨Tip Number 1
Familiarize yourself with Tottenham Hotspur's brand and values. Understanding their commitment to sustainability, diversity, and exceptional service will help you align your vision with theirs during the interview.
✨Tip Number 2
Highlight your experience in large-scale food and beverage operations, especially in stadiums or similar venues. Be prepared to discuss specific examples of how you've driven innovation and maximized revenue in past roles.
✨Tip Number 3
Showcase your leadership skills by sharing stories of how you've inspired and motivated teams in high-pressure environments. Emphasize your ability to foster a culture of excellence and collaboration.
✨Tip Number 4
Research current trends in the food and beverage industry, particularly those relevant to sports venues. Being able to discuss innovative ideas for menu development and customer experience will set you apart from other candidates.
We think you need these skills to ace Deputy Head of Retail (Food and Beverage) - Tottenham Hotspur Stadium
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Deputy Head of Retail position. Tailor your application to highlight your relevant experience in large scale F&B retail leadership, especially within stadiums or similar venues.
Highlight Your Leadership Skills: In your CV and cover letter, emphasize your team management and collaboration skills. Provide specific examples of how you've inspired teams and driven innovation in previous roles.
Showcase Commercial Acumen: Demonstrate your strong commercial acumen by including examples of how you've identified trends and implemented strategies that maximized revenue in past positions. This will show your potential employer that you can contribute to their goals.
Emphasize Commitment to Diversity and Inclusion: Since the company values diversity and inclusion, mention any relevant experiences or initiatives you've been part of that promote these values. This will align your application with the company's culture and mission.
How to prepare for a job interview at Compass Group UK & Ireland
✨Show Your Passion for Food and Beverage
Make sure to express your enthusiasm for the food and beverage industry. Share specific examples of how you've contributed to creating memorable dining experiences in previous roles, especially in large-scale venues.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you inspire and motivate teams. Highlight any experience you have managing large teams, particularly in high-pressure environments like stadiums or events.
✨Understand the Brand
Research Tottenham Hotspur and Levy UK & Ireland thoroughly. Be ready to discuss how you can align your strategies with their brand values, especially regarding sustainability, diversity, and exceptional service.
✨Prepare for Commercial Discussions
Be ready to talk about your commercial acumen. Think of examples where you've successfully identified trends or implemented strategies that increased revenue or improved customer satisfaction in previous roles.
