Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations and ensure a welcoming environment for customers and staff.
- Company: Join the UK's leading over-50s age inclusive jobs board.
- Benefits: Enjoy subsidised meals, exclusive travel discounts, and wellness classes.
- Why this job: Step up as a leader and create exceptional coffee experiences in a vibrant team.
- Qualifications: Passion for service, great communication skills, and ability to work under pressure.
- Other info: Opportunity for career growth with our Career Pathways and MyLearning programmes.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK’s leading over-50s age inclusive jobs board.
Job Introduction
Costa Manager – St James Costa Bexley
40 hours a week/ Up to £36000 per annum (Depending on experience)
Free meal while working on shift
We are looking for a highly motivated, reliable and dedicated Manager to join our team, with the exciting opportunity to step up and lead in the absence of our General Manager. Overseeing daily operations, to ensure the smooth running of the operations in a major brand, leading the team with enthusiasm, and ensuring a welcoming environment where both customers and staff can enjoy exceptional coffee experiences.
As a Costa Manager, your main responsibilities will be:
- Oversee daily operations and ensure seamless execution of business goals.
- Ensure waste is kept to a minimum during beverage production.
- Delegate where necessary and ensure the team is pro-active at all times.
- In the absence of the General Manager, assist in the completion of weekly bookwork and any other duties that are deemed necessary.
- Act as the main point of contact and decision-maker in the absence of the General Manager.
- Be pro-active at all times and use initiative, diplomacy, and discretion to solve any problems that may arise.
Our ideal Costa Manager will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
- Take initiative and make decisions that are right for our customers.
- Be an excellent team player with great communication skills.
- Have a desire to succeed in your role.
- Possess the ability to work under pressure.
- Demonstrate exceptional timekeeping and reliability.
- Have a safety-first mindset.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Subsidised meals.
- Contributory pension scheme.
- Grow your career with our Career Pathways and MyLearning programmes.
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits.
- Exclusive travel discounts with TUI, Expedia, Booking.com, and many more.
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons, and many more.
- Up to 44% off cinema tickets to enjoy your favourite blockbuster.
- Receive cash rewards every time you spend and use them on a wide range of brands.
- Unwind with us with free wellness, mindfulness, and exercise classes.
- You can share all discounts and offers with your friends and families.
#J-18808-Ljbffr
Costa Manager employer: Compass Group UK & Ireland
Contact Detail:
Compass Group UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Costa Manager
✨Tip Number 1
Familiarize yourself with the Costa brand and its values. Understanding what makes Costa unique will help you align your management style with their expectations and demonstrate your passion for delivering outstanding service during the interview.
✨Tip Number 2
Highlight your leadership experience in previous roles. Be prepared to share specific examples of how you've successfully managed a team, resolved conflicts, or improved operational efficiency, as these are key aspects of the Costa Manager role.
✨Tip Number 3
Showcase your ability to work under pressure. Prepare to discuss situations where you've maintained high standards of service during busy periods, as this will demonstrate your capability to thrive in a fast-paced environment.
✨Tip Number 4
Emphasize your commitment to customer satisfaction. Be ready to explain how you would create a welcoming environment for both customers and staff, as this is crucial for ensuring exceptional coffee experiences at Costa.
We think you need these skills to ace Costa Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in management and customer service. Emphasize any previous roles where you led a team or oversaw daily operations, as this aligns with the responsibilities of a Costa Manager.
Craft a Strong Cover Letter: In your cover letter, express your passion for delivering outstanding service and your ability to work under pressure. Mention specific examples of how you've successfully managed teams or improved customer experiences in past roles.
Showcase Your Skills: Highlight your communication skills and ability to take initiative. Provide examples of situations where you demonstrated problem-solving skills and decision-making abilities, especially in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Compass Group UK & Ireland
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding service during the interview. Share specific examples of how you've gone above and beyond to create exceptional experiences for customers in previous roles.
✨Demonstrate Leadership Skills
As a Costa Manager, you'll need to lead a team effectively. Be prepared to discuss your leadership style and provide examples of how you've successfully managed a team or handled challenging situations in the past.
✨Highlight Your Problem-Solving Abilities
The role requires initiative and discretion in solving problems. Think of instances where you've had to make quick decisions under pressure and be ready to share those stories to showcase your ability to handle unexpected challenges.
✨Emphasize Teamwork and Communication
Being an excellent team player is crucial. Talk about your communication skills and how you foster collaboration within a team. Provide examples of how you've worked with others to achieve common goals.
